Plugins

[kevinp1335]

Some of my TV shows aren't on IMDB, so I installed theTVdb plugin and restarted the server. I can see theTVdb codes for other shows are now in the metadata, so I know it's sort of working. But, when I click "Identify" on one of my shows, enter the code 78988 (that I got directly off theTVdb web site), and click "Search", it comes up with nothing.

I'm on Windows 11, with version: 10.8.13.

[TheDreadPirate]

And you put that code in the TVDB field and not IMDB field?

Can you share your server logs?

[kevinp1335]

Yes, the one labeled "TheTVDB Id:"


  log_20231216.txt (Size: 61.76 KB / Downloads: 23)

[TheDreadPirate]

Jellyfin is only binding to the local loopback. It almost certainly isn't able to reach out to the Internet. If you have anything in "Bind to local network address" in Dashboard > Networking, remove it and just leave it blank. Jellyfin will then bind to all available interfaces.

Code:

[2023-12-16 10:07:13.540 -05:00] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind addresses: ["127.0.0.1"]

[kevinp1335]

It's all blank except port numbers (from the default setup).

[kevinp1335]

I may have uploaded the wrong log file. I got it from C:\Users\{user}\AppData\Local\jellyfin\log.

I see I can access logs from within the dashboard. It returns "Error processing request." when I try to access today's. But, here is yesterday's.

[TheDreadPirate]

One thing you need to change is to mount that network path to a drive letter and then use that drive letter for Jellyfin. A lot of people struggle to get working directly provided network paths. It's easier for most people to just mount it to a drive letter.

And the second log you provided doesn't contain anything regarding metadata lookups. I looked for both the ID and "Disney" and didn't see anything for those nor any other lookups.

[kevinp1335]

"need to" or "It's easier"? At first I had them set to a mapped drive, but I read somewhere that if I used a share name the clients could access it directly. So, I changed it. And when I did, I lost all my "Collections", all the items I had to manually identify I had to go back and identify again, and all my special images I had to re-upload. So, I'd rather leave it as the share name.

Here is yesterday's log file taken from the dashboard. I know I tried to "Identify" several times yesterday with TheTVdb, but didn't really see anything in the log about it. I also noticed it tried to delete some of the images out of a folder. Don't know why it would do this. I have delete permissions set to deny since I don't want anyone but me to delete anything.

I appreciate your help, by the way. I just recently moved from using Emby to Jellyfin. In Emby, TheTVdb was working fine and I'd like to get it sorted for Jellyfin because I have several items that aren't in IMDB or TheMovieDB.

The log file was too large to upload, so I had to zip it.

[TheDreadPirate]

"need to" or "It's easier"? At first I had them set to a mapped drive, but I read somewhere that if I used a share name the clients could access it directly.

This only applies for special setups that involve Kodi.  None of the official or 3rd party jellyfin specific apps will directly access the media regardless of how you define the path. Using the drive letter shifts file access handling over to the OS instead of Jellyfin. Also, it obfuscates any changes that might occur if you were to, for example, move your remote host to a different machine or OS.

So, I changed it. And when I did, I lost all my "Collections", all the items I had to manually identify I had to go back and identify again, and all my special images I had to re-upload. So, I'd rather leave it as the share name.

I think this was caused by the network path changing from \\192.168.0.200 to \\truenas.  Use a file/network path so changing that would break it.  BUT, the collection is written to a text file and you should be able to do a text substitute to point the items in the collection to the new path.

Here is yesterday's log file taken from the dashboard. I know I tried to "Identify" several times yesterday with TheTVdb, but didn't really see anything in the log about it. I also noticed it tried to delete some of the images out of a folder. Don't know why it would do this. I have delete permissions set to deny since I don't want anyone but me to delete anything.

I appreciate your help, by the way. I just recently moved from using Emby to Jellyfin. In Emby, TheTVdb was working fine and I'd like to get it sorted for Jellyfin because I have several items that aren't in IMDB or TheMovieDB.

The log file was too large to upload, so I had to zip it.

Do you have image saver enabled?  Maybe it was trying to replace the locally saved image?

I don't see any identification related errors.  Only regarding the change from \\192.168.0.200 to \\truenas.  And messages about not finding an access time.

You can try putting the TVDB ID in the folder name for the shows you are having issues with.

Example from my library.  But swap tmdbid with tvdbid.

Code:

Finding Dory [tmdbid-127380]

[kevinp1335]

Apparently I don't have something set up correctly.

This is my folder:



And this is what shows up. It picks up the image I have in the folder, but still won't identify it correctly.