Populating media files

[VulcanRidr]

I am brand new to jellyfin and trying to migrate away from plex, so please be gentle. 

I installed jellyfin, in a FreeBSD jail. It runs fine, I am able to get to everything, I configured my system, am able to access the web portion, NFS mounted my media directories (movies, shows, pictures, and music), and everything seems to work...Except...

How do you populate the directories? I have 354 movies on the NFS mount, of which Jellyfin sees 3. TV shows, over 2700 episodes, it sees 1; It sees one song out of nearly 21,000, and 2 pictures out of 6500-odd.

Is there a way to tell Jellyfin to update it's catalog of media files?

Thanks,
--vr

[TheDreadPirate]

What library types are they in? Does Jellyfin have read permissions to everything in your NFS share?

Can you share your jellyfin logs?

Jellyfin scans for new files every 12 hours, or you can do to the dashboard and "Scan all libraries".

[VulcanRidr]

What library types are they in?  Does Jellyfin have read permissions to everything in your NFS share?

It is a series of directories. on the jellyfin jail (mounted via NFS from my NAS), it is under

/usr/local/media
        |- music
        |- pictures
        |- video
               |- Movies
               |- TV_Shows

I created a group media, which has read/write/execute on all media. jellyfin is a member of the group media.

Can you share your jellyfin logs?

I can, with two concerns. Is there any data I need to sanitize? And where/how should I post it? Some forums get a bit irate if you spam the forum with large files...Trying not to annoy anyone my first post.

Jellyfin scans for new files every 12 hours, or you can do to the dashboard and "Scan all libraries".

well, something I noticed today, is that at least under movies, I had one movie listed. I hit play on it, and it started. When I clicked the <- button, and reloaded the page, I then had two movies listed. Each time I start playing the movie, go back, and reload, it gives me one more movie... That said, I think I tried scan all libraries, and the web ui is not displaying what it is (apparently) finding...

--vr

[VulcanRidr]

One thing I am seeing a bunch of in the logs:

[2024-11-18 18:56:17.391 -05:00] [ERR] [38] Jellyfin.Drawing.Skia.SkiaEncoder: Unable to determine image dimensions for "/var/db/jellyfin/metadata/library/90/90aece033b7289a850281ef98207d6db/poster.jpg": InternalError
[2024-11-18 18:56:17.391 -05:00] [ERR] [38] Jellyfin.Drawing.Skia.SkiaEncoder: Unable to determine image dimensions for "/var/db/jellyfin/metadata/library/9c/9c58036dd09ae73b0b6c2c265faf9ed8/poster.jpg": InternalError
[2024-11-18 18:56:17.391 -05:00] [ERR] [38] Jellyfin.Drawing.Skia.SkiaEncoder: Unable to determine image dimensions for "/var/db/jellyfin/metadata/library/64/64c714944bfb45691505d68c2d148f66/poster.jpg": InternalError
[2024-11-18 18:56:17.392 -05:00] [ERR] [38] Jellyfin.Drawing.Skia.SkiaEncoder: Unable to determine image dimensions for "/var/db/jellyfin/metadata/library/fd/fdd887442bfc2ec9ab74123dca46bec5/poster.jpg": InternalError

[TheDreadPirate]

If there are any PUBLIC IPs, you'd scrub those. Usernames if you care about that. That's it.

Post the log on pastebin.com.

[VulcanRidr]

If there are any PUBLIC IPs, you'd scrub those.  Usernames if you care about that.  That's it.

Post the log on pastebin.com.

Log from 11/16 the day I set it up): https://pastebin.com/8GZ00sZB
Log from 11/18: https://pastebin.com/960XmEVN

[Fate]

If there are any PUBLIC IPs, you'd scrub those.  Usernames if you care about that.  That's it.

Post the log on pastebin.com.

Log from 11/16 the day I set it up): https://pastebin.com/8GZ00sZB
Log from 11/18: https://pastebin.com/960XmEVN

It seems jellyfin has trouble connecting to metadata sources, does it have network access?
But that is unrelated to your main issue.

Can you check if jellyfin can write to all these paths:
[*][2024-11-18 22:04:34.158 -05:00] [INF] [1] Main: Program data path: "/var/db/jellyfin"
[*][2024-11-18 22:04:34.158 -05:00] [INF] [1] Main: Log directory path: "/var/db/jellyfin/log"
[*][2024-11-18 22:04:34.158 -05:00] [INF] [1] Main: Config directory path: "/var/db/jellyfin/config"
[*][2024-11-18 22:04:34.158 -05:00] [INF] [1] Main: Cache path: "/var/cache/jellyfin"
[*][2024-11-18 22:04:34.158 -05:00] [INF] [1] Main: Temp directory path: "/tmp/jellyfin"
[*][2024-11-18 22:04:34.159 -05:00] [INF] [1] Main: Web resources path: "/usr/local/jellyfin/jellyfin-web"
[*][2024-11-18 22:04:34.159 -05:00] [INF] [1] Main: Application directory: "/usr/local/jellyfin/"


As I understand Freebsd support is very new so there might be some bugs left.

[TheDreadPirate]

The most common cause of this error is the host resolving URLs in IPv6, but IPv6 is not enabled in Jellyfin.

Code:

[2024-11-18 16:26:05.765 -05:00] [ERR] [28] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "TheMovieDb"
System.Net.Http.HttpRequestException: Name does not resolve (api.themoviedb.org:443)

What is the output of this command?

Code:

curl -vvv https://image.tmdb.org/t/p/original/uqIVJR1fmkiwpcIsIcV0vxiyY4z.jpg -o /tmp/futurama.jpg

[VulcanRidr]

The most common cause of this error is the host resolving URLs in IPv6, but IPv6 is not enabled in Jellyfin.

Code:

[2024-11-18 16:26:05.765 -05:00] [ERR] [28] MediaBrowser.Providers.Movies.MovieMetadataService: Error in "TheMovieDb"
System.Net.Http.HttpRequestException: Name does not resolve (api.themoviedb.org:443)

IPv6 is disabled on my network, and the jellyfin jail can get to the internet. I installed lynx and was able to get to the internet from the jellyfin machine. My rc.conf includes:

Code:

ipv6_enable="NO"
ipv6_network_interfaces="none"
ipv6_activate_all_interfaces="NO"

What is the output of this command?

Code:

curl -vvv https://image.tmdb.org/t/p/original/uqIVJR1fmkiwpcIsIcV0vxiyY4z.jpg -o /tmp/futurama.jpg

This:

[TheDreadPirate]

I mean what is the TEXT output of the command in the terminal. I know what the image is. I just use it for testing whether your host can reach TMDB's API or media servers. Did you run that command from the host? Or did you run it in the jail for Jellyfin?