SOLVED: Possible Bug: Movies with multiple versions cause Jellyfin to crash during scan

[JANONYMOUS]

It took me a while to find the culprit but it seems that movies with multiple versions cause Jellyfin to crash when attempting a full library scan.

In my case it was a movie with two versions: Director's Cut.mkv and Extended Version.mkv.

After removing the movie folder from the library the scan finished successfully.

Is anyone able to reproduce this?

Thanks.

[TheDreadPirate]

Many many people have multiple versions of a movie. Including me.

Can you provide the file folder and file names of these movies and what kind of storage they were one? Local disk or network share?

[JANONYMOUS]

Yeah I imagine, haha.  Maybe just not with the same setup and movie.  I should have been clearer on that.

I set up Jellyfin only recently so it's the only multi-version movie I have uploaded so far, hence no other movie to compare with.

The movie in question is Dances With Wolves, and this is the folder/file structure on a local HD:

• Dances With Wolves [1990] [imdbid-tt0099348]
  

• Dances With Wolves [1990] [imdbid-tt0099348] - Director's Cut.mkv
  
• Dances With Wolves [1990] [imdbid-tt0099348] - Extended Version.mkv
  

The extended version was merged from two discs but I have others that don't cause any issues so I doubt it has anything to do with that.

Let me know what else you need.

Thanks.

[TheDreadPirate]

Put "1990" in parenthesis instead of square brackets.

[JANONYMOUS]

Are you certain that this will fix it or is it just for testing? Because all my movies use square brackets. My entire media collection for that matter.

[TheDreadPirate]

For testing. But if all your movies are named like that had me rethink it a bit. It would cause Jellyfin to straight up hang.

Are the files themselves corrupt? What happens when you run ffprobe on the files?

[JANONYMOUS]

Now it had me rethink the issue with scanning the music library. I hope it's not the square brackets causing it.

Parenthesis are part of a title while square brackets are for additional information--and the year isn't part of the title. That's how I've been using them since forever.

[Efficient_Good_5784]

From my understanding, parenthesis are used for the year to help Jellyfin ID the file on a metadata site.

Square brackets are usually ignored unless they follow some things like the ID from a metadata provider.

An example would be this: "Spider-Man (2002) [tmdbid-557].mkv"

[JANONYMOUS]

Yeah I read that in the docs but I figured that title plus ID should suffice. I really prefer not to mix parenthesis with square brackets and change my entire concept for that.

[JANONYMOUS]

I somehow missed that there's an ARM version for Apple silicon computers. Replacing the AMD version of the app actually fixed all scanning issues for both music and movies. It's not without flaws and still takes a while to scan but it doesn't crash anymore.