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    Jellyfin Forum Support Troubleshooting Problem with TV Records *.ts files - wrong video codec

     
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    Problem with TV Records *.ts files - wrong video codec

    The player doesn't work because jellyfin uses the wrong video stream
    Mister G
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    #1
    2025-02-18, 01:03 PM (This post was last modified: 2025-02-18, 01:14 PM by Mister G. Edited 2 times in total.)
    I have installed Jellyfin Version 10.5.5 on my Synology DS923+

    The Problem that I have is, that Jellyfin doesn't play some TV Records (from RTL) which are recorded from TechniSAT Sat Recorder Digit ISIO S3 in the ts Format.

    The Video Codec that Jellyfin shows is 144p SDR but that ist the wrong Videocodec of the *.ts files as is has also a stream with the video codec MPEG2VIDEO. In my opinion, using the wrong video codec is what causes the Jellyfin player to crash.
     
    The VLC Player does play the files correctly but only if I start them in the VLC Player (not the vlc Player in Jellyfin).

    It would be great if someone could help me here. Maybe it is also a problem that other users have with Jellyfin. Face-with-monocle
    .Plplay the file in MPE G2VIDEMPEG2MPEG2VIDE dd


    Attached Files Thumbnail(s)
           

    .txt   Jellyfin Fehler.txt (Size: 24.09 KB / Downloads: 37)
    .txt   Video_Audio_Codecs_of_the_ts_file.txt (Size: 1.52 KB / Downloads: 39)
    TheDreadPirate
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    #2
    2025-02-18, 01:43 PM
    What is shown is the Title field of the video, not the codec. Some encoders will include or append the title with the codec and resolution, but not always.

    The reason the playback is failing is 99% likely because you did not configure transcoding correctly or permissions for writing the transcode files. I'm leaning towards the latter, write permissions issue, since you are using software AV1 encoding (not recommended).

    Can you share the ffmpeg logs that Jellyfin generates. It is located in the same directory that you got the Jellyfin log from.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Mister G
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    #3
    2025-02-18, 07:46 PM
    Thank you for the very quick answer to my problem. 
    I created the error again by playing such a .ts file and found 3 ffmpeg log files for the process in the log directory (inserted here).


    Attached Files
    .txt   FFmpeg.Transcode-2025-02-18_20-30-34_2.txt (Size: 19.29 KB / Downloads: 31)
    .txt   FFmpeg.Transcode-2025-02-18_20-30-34_3.txt (Size: 19.29 KB / Downloads: 32)
    .txt   FFmpeg.Transcode-2025-02-18_20-30-33_1.txt (Size: 19.29 KB / Downloads: 28)
    TheDreadPirate
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    #4
    2025-02-18, 07:59 PM
    Did you install Jellyfin from Synology's "app store"? This is the error message that is preventing playback.

    Code:
    Error opening output file /volume1/@appdata/jellyfin/cache/transcodes/9bb13ec9baa1bd2cfe419a54e29edb76.m3u8.
    Error opening output files: Invalid argument

    I'm wondering if the vanilla ffmpeg that Synology uses is the problem. Jellyfin-ffmpeg is a heavily customized version of ffmpeg. It isn't just a re-label.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Mister G
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    #5
    2025-02-19, 07:44 AM
    Yes, I didn't install it in docker but via the SynoCommunity via  https://packages.synocommunity.com/ . The installation is very easy. The installation also requires ffmpeg 7 (current version 7.0.2-1) and SynoCli Videodrivers (current version 1.2.2), which is then immediately required when installing Jellyfin.

    Do you have an idea to fix the problem or should I perhaps contact the SynoCommunity directly?

    By the way, thank you very much for the very quick help here Thumbs-up


    Attached Files Thumbnail(s)
               
    Efficient_Good_5784
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    #6
    2025-02-19, 08:06 AM
    I would go ask for help in SynoCommunity's help rooms.

    If you want, you can also switch to using the official Jellyfin Docker image by using Synology's Container Manager.
    You can see how here: https://forum.jellyfin.org/t-guide-runni...er-compose
    Mister G
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    #7
    2025-02-26, 04:23 PM (This post was last modified: 2025-02-26, 07:58 PM by Mister G. Edited 1 time in total.)
    Hello, I didn't get much help with my problem in the community forums, which is why I'm trying my luck again here. After my further problem search, it seems to be due to the fact that when calling the ffmpeg command via PuTTY, a very old version of ffmpeg in version 4.1.9 is used, although a version 7.x.x of Jellyfin should actually be used for Jellyfin. When converting a ts file with the ffmpeg command ... an error message appears, whereas when using version 7 with ffmpeg7 ... the conversion works without any problems. By default, however, the Discstation always seems to use version 4.1.9, which is why I get the errors.
    Now my specific question is whether and how I can change the default reference to the ffmpeg version to be used that is stored somewhere in the Synology discstation?
    Perhaps someone can give me a tip on this.
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