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    Jellyfin Forum Support Troubleshooting recorded file does not match recording time

     
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    recorded file does not match recording time

    lawrenceacraig
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    #1
    2025-07-05, 07:45 PM
    Hi there,

    I experienced an issue today where I recorded a 4-hour programme, and the recorded file ended up being only 1h35 long. The logs don't make note of any failures or issues. It shows the recording starting and finishing on time (4 hours in total).

    Any idea what might have happened? Or how I can investigate further?



    Code:
    2025-07-05 09:59:58.970 +01:00] [INF] [3] Jellyfin.LiveTv.Recordings.RecordingsManager: Writing file to: "/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts"
    [2025-07-05 09:59:59.294 +01:00] [INF] [30] Jellyfin.LiveTv.Recordings.RecordingsManager: Copying recording stream to file "/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts"
    [2025-07-05 09:59:59.298 +01:00] [INF] [30] Jellyfin.LiveTv.Recordings.RecordingsManager: Triggering refresh on "/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts"
    [2025-07-05 13:59:59.984 +01:00] [INF] [55] Jellyfin.LiveTv.Recordings.RecordingsManager: Recording stopped: "/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts"
    [2025-07-05 13:59:59.987 +01:00] [INF] [55] Jellyfin.LiveTv.Recordings.RecordingsManager: Triggering refresh on "/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts"
    [2025-07-05 14:00:00.011 +01:00] [INF] [55] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/Applications/Jellyfin.app/Contents/MacOS/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/Volumes/Media Hub/Recordings/Live  British & Irish Lions Tour/Live  British & Irish Lions Tour 2025_07_05_10_00_00 - NSW Waratahs v British and Irish Lions.ts\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"
    theguymadmax
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    #2
    2025-07-05, 11:16 PM
    What did the guide data have it set to? My guess is that it was only scheduled for an hour and a half.
    lawrenceacraig
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    #3
    2025-07-06, 06:48 AM
    I thought that myself so I checked the EPG and it was also for 4 hours. Plus if you look at the logs I have provided, you can see the time stamps starting at [2025-07-05 09:59:58.970 +01:00] and the recording stopping at [2025-07-05 13:59:59.984 +01:00] which is the 4 hours.
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