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    Jellyfin Forum Support Troubleshooting reenter credential Frequently

     
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    reenter credential Frequently

    Reenter credential frequently
    Fr_Rene
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2025 Aug
    Reputation: 0
    Country:France
    #1
    3 hours ago
    Hello,
    I have a problem that is really annoying and I would like to solve it.
    On all devices (Android TV, Windows app, Android app, web access), my username and password keep disappearing and I have to re-enter them very frequently.
    On Android TV, I have unchecked the options that force me to re-enter them every time I log in.
    So locally, and especially because I log in frequently (every day, in fact), it never asks me for them.
    But if I leave it for a few days, I have to re-enter them.
    I should mention that I have an HTTPS connection via a domain and a certificate signed by a certification authority.

    Does anyone have any idea where this might be coming from?

    Thank you for your help.

    Laurent.
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