Resuming play, how?

[weigand]

I can't figure out how to resume playback of a video. A search on the web vaguely mentions something about an arrow with a circle or something? I'm not seeing it.

The version of JellyFin that I'm using is on Freebsd (TrueNAS Core) version 10.8.10_3.

I watch it on the Chrome web browser, Roku Ultra, and iPhone Jelly Fin mobile app. All of those do not resume playback of a video at all. And there's no button or indication that it can. When I press the triangle to play the video, it will just start at the beginning again.

I have set the server setting for min resume time to 1% and max resume time to 95%. That did nothing. And there's no GUI information during playback that mentions resuming playback.

What am I missing?

Thanks!

[TheDreadPirate]

Can you share your jellyfin logs? Upload them to sourcebin and link them back here.

The way it should be working is that the clients, every few seconds, update the server with playback progress. It sounds like the server is not processing the playback tracker.

[weigand]

Looking at the end of the log, I see this:

[2023-11-11 22:27:06.343 -06:00] [INF] [23] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Web" "10.8.10" playing "Kaleido_Star_01". Stopped at "346594" ms
[2023-11-11 22:27:06.351 -06:00] [WRN] [23] Jellyfin.Server.Middleware.ResponseTimeMiddleware: Slow HTTP Response from "http://192.168.1.146:8096/Sessions/Playing/Stopped" to "192.168.1.42" in 0:00:01.7352382 with Status Code 204

[TheDreadPirate]

Share the entire log, please. The last two lines tell me nothing. Redact any WAN IPs and domains. Upload the log to https://sourceb.in/

[weigand]

Quick question before I post the log file. Where does JellyFin store the stopped-at / resume play data? Is it in the media directory where the movie file resides? Or is it in a database somewhere?

Thanks!

[TheDreadPirate]

Its in the database.

[naeco]

Looks like hi-jacking other folks' threads is becoming my thing.
Could you have take a look at my log and help trouble-shoot this issue please? I'm unable to resume playback on any of my devices

On my SamsungTV: https://sourceb.in/QAM34E41vO
On my Chromecast in an old screen: https://sourceb.in/mvkk8TvB2B it appear to be a crash report though
On my cellphone: https://sourceb.in/c1gKQKdZX3

[TheDreadPirate]

What player are you using on each client?

Also, can you share your main jellyfin log with us?

[naeco]

Hi TDP!

Not sure what you mean by "which player on each client". If Jellyfin has an option to choose between internal default media player and an external player, I have not found that option.

By "main Jellyfin log", I assume you mean the log_yyyymmdd.log file. SourceBin has a problem saving the log so I'm trying a different service: https://hastebin.com/share/xabefakeho.yaml

[tmsrxzar]

what are the details on the server? OS, Installation Method, Version?


this is 90% going to be the issue

Error in "ffprobe"
MediaBrowser.Common.FfmpegException: ffprobe failed - streams and format are both null.

since it doesn't have stream info, the client is likely sending back a null which is causing

Error processing request. URL "POST" "/Items/a550d6b3d85f0917c827cc457d0202b6/PlaybackInfo".

the result of that is that the playback info is not saved

"Playback stop but TrackedPlaybackInfo not found! not storing activity in DB"



found this unrelated issue report which outlines approximately the same thing, the way i read it is if video codec is null it will cause this
https://github.com/jellyfin/jellyfin/issues/8710