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    Jellyfin Forum Support Troubleshooting Roku Client won't show libraries

     
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    Roku Client won't show libraries

    Just upgraded roku client, libraries don't show up.
    Early Ehlinger
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    Joined: 2025 Apr
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    #1
    2025-04-27, 02:58 AM
    Got the "What's New" screen when Jellyfin started, indicating an upgrade since the last time I started. Credentials were gone, so I had to login again. No biggie, but then...

    All the libraries are gone. The homescreen is mostly empty. All that's visible is "Up Next," "Favorites," and the user menu.

    On the webapp the libraries are still there, but not in the Roku client.

    Luckily, I can use the user menu to get to the search screen, so all the media is ultimately available on roku, but the UX is pretty terrible this way. Can't provide version info right now, but will do so ASAP. The libraries were visible the day before yesterday, so this is likely an update in the past day or so.

    Anybody else seeing this?
    thornbill
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    Core Team

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    Country:United States
    #2
    2025-04-27, 04:38 AM
    Upgrade your Jellyfin server to a supported version.
    [Image: thornbill?style=flat&logo=github]
    Early Ehlinger
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    #3
    2025-04-28, 02:22 AM
    Oh wow. Turns out "Always Pull" apparently means "never pull" in portainer. I've rebooted the server a bunch of times since 2023, but it had not _once_ pulled the image. Trying now. Thanks for the advice.
    Early Ehlinger
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    #4
    2025-04-28, 03:29 PM
    Following up: that fixed it. New UI is a _huge_ upgrade. Thanks to the Jellyfin team.
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