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    Jellyfin Forum Support Troubleshooting Server running but I cannot connect

     
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    Server running but I cannot connect

    pmk
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    Junior Member

    Posts: 12
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    Joined: 2025 Mar
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    Country:United States
    #1
    2025-03-04, 03:19 PM (This post was last modified: 2025-03-04, 03:31 PM by pmk. Edited 1 time in total.)
    Hi again,

    So, I got the database running and did a test of it with some data to make sure it was working. It was, so I deleted that with the intention of importing my entire library. Now it won't connect at all. The error I get says the database is not running, but it is. I have attached a screenshot showing the error message and also showing the tray icon (showing that the server is running). Any suggestions as to what's going on? I have tried uninstalling and reinstalling Jellyfin but no joy.

    Thanks.

    Windows 11
    Jellyfin 10.10.6
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2025-03-04, 06:39 PM
    Clear your browser cache. Jellyfin generates a unique ID and when you "reset" Jellyfin it generated a new one. Your browser is still expecting the old ID.

    [Image: attachment.php?aid=5082]
    [Image: attachment.php?aid=5083]
    [Image: attachment.php?aid=5084]
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pmk
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    Junior Member

    Posts: 12
    Threads: 2
    Joined: 2025 Mar
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    Country:United States
    #3
    2025-04-26, 03:32 PM
    I guess I'm not clear. I'm trying to get the Media Player to start. The server works fine and I can view/listen on all of our TVs with no problem (the use a browser and its cache clears each time I restart it). The problem is the Media Player running (or, rather, not running! Smiling-face) on Windows 11 computers that is the problem.
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