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    Jellyfin Forum Support Troubleshooting Select server screen on some devices but not all

     
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    Select server screen on some devices but not all

    octaaf_de_bolle
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    #1
    2024-03-29, 09:27 PM (This post was last modified: 2024-03-30, 06:03 PM by octaaf_de_bolle. Edited 1 time in total.)
    I have Jellyfin setup on linux with Nordvpn meshnet. It used to work flawlessly and I was really happy but recently it stopped working on my pc after a fresh install of windows and it didn't work when I installed the jellyfin app on my iPad. When I open the client on those devices it will just give me the "select server" screen (and adding the server tells me it can't connect).

    Looking for this issue everywhere people say it's solved for them by removing site data, cookies etc but that doesnt work for me. I've tried removing all data and cookies from Brave (My main browser atm) and it still doesnt work. I've tried Firefox and Chrome but the same result. I've even downloaded Opera and as the first thing I do in that browser opening jellyfin gives me the same screen...

    I can connect to the server using ssh no problem at all, jellyfin on my phone and tv work perfectly. What could be the cause of this?
    more info if needed:
    inspect element console when opening jellyfin on PC tells me the following:
       

    edit: Attached jellyfin server logs of today upon request.
    In these logs you can see me watching some shows from my phone with the infuse app but I couldn't find any trace of me trying to open jellyfin on the browser (which I was trying to do at multiple occasions, also right before opening the logs so I would expect it to mention something about it right at the end. Seems like either logging is missing or the browser isn't reaching the jellyfin server despite being able to load the select server screen?
    logs: https://sourceb.in/VQtUr61gok


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    TheDreadPirate
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    #2
    2024-03-29, 11:33 PM
    So this only happens on the Windows PC? Did you have split tunneling setup before, but didn't set it up after the reinstall?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    octaaf_de_bolle
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    #3
    2024-03-30, 11:07 AM
    (2024-03-29, 11:33 PM)TheDreadPirate Wrote: So this only happens on the Windows PC?  Did you have split tunneling setup before, but didn't set it up after the reinstall?

    I have never used split tunneling before and indeed it stopped working after the windows reinstall. (note the same thing is happening on iPad which makes me think the issue is on the side of my jellyfin server.
    TheDreadPirate
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    #4
    2024-03-30, 05:19 PM
    Can you share your server logs with us via sourcebin or by attached it to a post?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    octaaf_de_bolle
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    #5
    2024-03-30, 06:04 PM
    (2024-03-30, 05:19 PM)TheDreadPirate Wrote: Can you share your server logs with us via sourcebin or by attached it to a post?
    I updated the post with a link to sourcebin (https://sourceb.in/VQtUr61gok)
    TheDreadPirate
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    #6
    2024-03-30, 06:38 PM
    I'm not familiar with NordVPN, but I'd wager that something is going on with your meshnet. I don't know enough to even give an educated guess beyond that Jellyfin isn't the root cause.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    AdamMeshnet
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    #7
    2024-04-02, 01:26 PM
    The first thing I would check is whether you've set up the local network access on your Linux server for the peer you want to let access your Jellyfin instance.

    We're currently aware of a specific interaction Meshnet has with iptables and Docker, where if you don't have that permission set up Meshnet won't allow you to connect to any containers.

    You can do that on your Linux host with: nordvpn meshnet peer local allow [command options] <peer_hostname>|<peer_nickname>|<peer_ip>|<peer_pubkey>. Eg. nordvpn meshnet peer local allow octaaf-everest.nord

    If that won't help, please open a support ticket and attach your logs. Here's a handy guide: https://support.nordvpn.com/hc/en-us/art...s-on-Linux
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