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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification series missing

     
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    series missing

    Jellyfin does not see folder
    Diagnoses7983
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 May
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    Country:Austria
    #1
    2025-05-27, 07:35 PM
    Hi, I have here I problem I am unable to solve.

    Jellyfin - 10.10.7- runs in a Docker in Unraid - 6.12.10.
    I just found out that some existing folders are not seen in Jellyfin. I can access them via SMB and Sonarr sees them and their content too.
    I have the path video_main mapped to my /mnt/Video share.
    I have not changed anything with the PID in the Docker image.

    When I search for the series in Jellyfin then I find nothing, I cannot see it in Metadata Manager either.
    The rights of the folders are different sometimes it belongs to "nobody" and sometimes "user1", however both user´s data is seen in Jellyfin.

    Directly from the terminal:
    Quote:root@TowerConfused-facemnt/user/Video/Anime# ls -ld Classroom\ Of\ The\ Elite/
    drwxrwxrwx 1 nobody users 30 May 17  2022 Classroom\ Of\ The\ Elite//

    I somehow can´t find another series which does not work...

    at the same time this works:

    Quote:ls -ld Black\ Lagoon/
    drwxrwxrwx 1 nobody users 30 May 17  2022 Black\ Lagoon//


    I also tried to directly add the Series folder to library in Jellyfin, but it still hasn´t been found.
    mufasachan
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2025 May
    Reputation: 0
    Country:France
    #2
    2025-05-29, 06:45 PM
    Hello,

    I am not familiar with ProxMox but I think that the "nobody" means that the owner of the folder is someone out-of-scope of the container namespace. Namely, if the container user is user1 and your files owned by nobody, there might be some permissions problem.

    Did you try to chown -R user1:user1? Also, what are the logs of Jellyfin? Is it complaining about permissions?
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