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    Jellyfin Forum Support Troubleshooting Slow playback on iPhone

     
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    Slow playback on iPhone

    Playback often hiccups and buffers on iPhone
    pnxl
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    #1
    2024-04-01, 08:01 PM
    Hi there!

    I own a small Jellyfin instance with a bunch of media. I recently swapped over to using an old phone with Linux to host it. Media playback has been way better and much smoother (coming from an old dual core pentium), and I've been enjoying it so far.

    I tried to playback a movie from my phone (iOS 17.3.1), but playback takes forever to start, keeps buffering, and seeking is not smooth. This isn't the case on any other Jellyfin clients that I watch from (Windows+macOS PC, Laptop, Android Tablet), playback is flawless on those devices.

    Any ideas? Any response is appreciated!
    Jellyfin 10.8.13
    Xiaomi Poco F1 - beryllium
    postmarketOS 23.12, kernel 6.6.3 (bare metal)
    Snapdragon SDM845 SoC
    Adreno 630 GPU
    6 GB RAM
    OS drive - Samsung Flash UFS 2.1 128 GB
    Storage
        Toshiba 1 TB 5400RPM HDD (JF Library over SMB)

    One day my server will be as good as yours, TheDreadPirate :')
    TheDreadPirate
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    #2
    2024-04-01, 09:30 PM (This post was last modified: 2024-04-01, 09:30 PM by TheDreadPirate.)
    Is the video being transcoded when you try to play a video on the iPhone?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pnxl
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    #3
    2024-04-01, 11:17 PM
    Nope, all devices are direct playing.
    Jellyfin 10.8.13
    Xiaomi Poco F1 - beryllium
    postmarketOS 23.12, kernel 6.6.3 (bare metal)
    Snapdragon SDM845 SoC
    Adreno 630 GPU
    6 GB RAM
    OS drive - Samsung Flash UFS 2.1 128 GB
    Storage
        Toshiba 1 TB 5400RPM HDD (JF Library over SMB)

    One day my server will be as good as yours, TheDreadPirate :')
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-04-02, 04:56 PM
    What model iPhone? And what codecs for the video?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pnxl
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    Posts: 4
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    Joined: 2024 Apr
    Reputation: 0
    Country:Indonesia
    #5
    2024-04-02, 06:55 PM
    I have an iPhone 14, and all the videos are in H.264 AAC.
    Jellyfin 10.8.13
    Xiaomi Poco F1 - beryllium
    postmarketOS 23.12, kernel 6.6.3 (bare metal)
    Snapdragon SDM845 SoC
    Adreno 630 GPU
    6 GB RAM
    OS drive - Samsung Flash UFS 2.1 128 GB
    Storage
        Toshiba 1 TB 5400RPM HDD (JF Library over SMB)

    One day my server will be as good as yours, TheDreadPirate :')
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-04-02, 07:46 PM
    I don't know too much about how Jellyfin works on iOS. On the Android client there is a setting to switch in between the web player and integrated player (exo). Does the iOS client have a similar setting?

    Also, have you tried Swiftfin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    pnxl
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    Junior Member

    Posts: 4
    Threads: 1
    Joined: 2024 Apr
    Reputation: 0
    Country:Indonesia
    #7
    2024-04-03, 01:46 PM
    Quote: On the Android client there is a setting to switch in between the web player and integrated player (exo). Does the iOS client have a similar setting?

    Yep, there is. This is what I see when I switch that setting on:
    [Image: IMG_8183.png?ex=661fd134&is=660d5c34&hm=...30423439d&]

    Swiftfin appears to be working fine.
    Jellyfin 10.8.13
    Xiaomi Poco F1 - beryllium
    postmarketOS 23.12, kernel 6.6.3 (bare metal)
    Snapdragon SDM845 SoC
    Adreno 630 GPU
    6 GB RAM
    OS drive - Samsung Flash UFS 2.1 128 GB
    Storage
        Toshiba 1 TB 5400RPM HDD (JF Library over SMB)

    One day my server will be as good as yours, TheDreadPirate :')
    TheDreadPirate
    Offline

    Community Moderator

    Posts: 15,375
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #8
    2024-04-03, 02:35 PM
    Swiftfin, IIRC, uses VLC as the playback engine and that is probably why it works fine. iOS/Apple devices has some audio codec compatibility quirks and I'm wondering if those are the cause of the playback issues. And since you aren't transcoding there is no way address that compatibility issue.

    Are you ok with using Swiftfin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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