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    Jellyfin Forum Support Troubleshooting SMB Share not recognized

     
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    SMB Share not recognized

    Libraries not seeing anything in my SMB Share
    Coccal
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2024 Jul
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    Country:France
    #1
    2024-07-21, 10:17 AM
    Good Morning,

    My question is probably super easy to answer; I'm not an expert at all. I've been working on this for the past 2 weeks with no luck ..

    I have a server running Proxmox 8.2.2. On this proxmox server, I have a Debian LXC with Jellyfin installed on it. Everything is working properly, I can connect to jellyfin web UI and everything. I can see the (movie and thshow) folders I linked from the Jellyfin webinterface.
    Onto that server, I also have a Truenas VM sharing files (SMB protocol). Same here, everything is working correclty. I can access those files from any computer on my network.

    That's when I try to import the movies from Jellyfin that things starts being annoying.
    I followed pretty much every "how to" with no luck, there is something (super simple I suppose) that I am missing.

    I can access my movie directory through the LXS Container. I can even access files from this fiolder (I created a txt file and I can read from there) :

    Code:
    root@debian:/movies# ls
    'Oppenheimer (2023)'  'Oppenheimer.2023.1080p.Bluray.REMUX.AVC.DTS-HD.MA.5.1-GHD[TGx].mkv'  test.txt
    root@debian:/movies# cat test.txt
    READ Test
    root@debian:/movies#

    But when I try to scan the folder from the Jellyfin interface (scan all libraries), nothing appears ... It seems empty even though it's not ... i don't understand. Could you hemp me please, it's driving me crazy.

    Thank you


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    mcarlton00
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    Kodi Addon Maintainer

    Posts: 145
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    Joined: 2023 Sep
    Reputation: 9
    Country:United States
    #2
    2024-07-21, 01:31 PM
    This seems to be a pretty classic file permissions issue. You're doing your tests with the root user. Root can do basically anything it wants. You need to test with whatever user the jellyfin service is running as (probably jellyfin). ie: something similar to sudo -u jellyfin ls or sudo -u jellyfin cat test.txt. Most likely these will fail and you need to grant the jellyfin user permission to that directory.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #3
    2024-07-21, 03:36 PM
    Since your media folder is at the root of the file system, "sudo ls -lR /movies" will show us all the permissions.
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