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    Jellyfin Forum Support Troubleshooting SOLVED: Android App not showing play button

     
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    SOLVED: Android App not showing play button

    No play button
    ready4thisjelly
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    #1
    2024-09-03, 02:34 AM (This post was last modified: 2024-09-03, 01:55 PM by ready4thisjelly. Edited 2 times in total.)
    I'm unable to play any movies or tv shows from the android app due to no play button when selecting the media. I'm using Jellyfin android app Version 2.6.2 on a Galaxy Tab S9. I can't play the media so there isn't an error in the logs and I have tried all three video player types in the Client settings (Web player, Integrated player, and External player).

    I can successfully play media on this device from the Findroid app. The Jellyfin for Android TV shows the play button but the touchscreen makes the app wonky and it shows this message at the top "This app is optimized for televisions. We recommend using our mobile app on other devices."

    Added images to show lack of play button in the Jellyfin app vs how it looks in findroid


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    TheDreadPirate
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    #2
    2024-09-03, 01:00 PM
    Can you try removing your theme or custom CSS?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    ready4thisjelly
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    #3
    2024-09-03, 01:54 PM
    Thank you, that worked. I had to check the box 'Disable-server-provided custom CSS code' in Settings->Display. That was a simple fix but I appreciate your help.
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