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    Jellyfin Forum Support Troubleshooting SOLVED: Android Client - Dashboard no longer loads

     
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    SOLVED: Android Client - Dashboard no longer loads

    Swarfega
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    Junior Member

    Posts: 4
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    #1
    2024-07-08, 07:56 PM (This post was last modified: 2024-07-08, 08:02 PM by Swarfega. Edited 2 times in total.)
    I upgraded (docker image) to 10.9.7 from 10.9.6 and noticed that on my phone (Android) that I can no longer open the Dashboard, it's just a black/blank screen.  It works from a normal browser. I can't say for sure though if this is something that started happening after the upgrade.
    Can anyone else replicate this?

    *Edit*

    I've just cleared app storage and it works now!  Odd.
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2024-07-08, 07:57 PM
    1. Clear the app cache for Android.
    2. In your browser go to Dashboard > Devices and delete the session for your Android phone.
    3. Log back in on the Android phone.
    Jellyfin 10.10.7 (Docker)
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    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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