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    Jellyfin Forum Support Troubleshooting SOLVED: Android Client/Web Browser - Page no longer loads

     
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    SOLVED: Android Client/Web Browser - Page no longer loads

    Android Client/Web Browser - Page no longer loads
    Fallen
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    #1
    2024-08-20, 07:45 AM
    Hello all, I just noticed that on my phone client (Android) and web browsers on my own pc that I can no longer open the Dashboard, it's just a black/blank screen.  So far, it's only working on my Samsung TV client. I've cleared cookies/site data for both affected devices (with no luck), uninstalling and reinstalling the Android app (no luck) along with stopping/starting the docker container that's running Jellyfin (no luck).

    Can anyone else replicate this? Or is there something else I should try.
    Go to solution
    hsj
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    Country:Belgium
    #2
    2024-08-20, 08:55 AM
    Did you login with an account that has permissions to enter the servers dashboard?
    Jellyfin 10.9.11
    Docker 
    Synology DS415+ (8gb ram upgrade)
    - WD Red plus NAS HDD 6tb
    - WD Red plus NAS HDD 6tb
    Nvidia Shield TV pro (2019)
    Fallen
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    #3
    2024-08-20, 11:08 AM
    Yes, I only one account.
    Fallen
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    #4
    2024-08-20, 01:09 PM
    Update: I managed to resolve this issue, turns out it was an issue with the web client. Couldn't even see a jellyfin-web directory. Rebuilding the docker compose file with the below snippetmanaged to fix it.

    sudo docker compose up -d jellyfin --force-recreate

    Got the fix here: https://forum.jellyfin.org/t-solved-jell...llyfin-web
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