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    Jellyfin Forum Support Troubleshooting SOLVED: ASS subtitles stopped working on Android TV client

     
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    SOLVED: ASS subtitles stopped working on Android TV client

    used to work fine, now causes "Source error"/"Too many errors"
    SquishySquash
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    #1
    2025-01-03, 05:31 PM (This post was last modified: 2025-01-03, 08:18 PM by SquishySquash. Edited 2 times in total.)
    Specific file plays fine on my computer with i.e VLC player. It also plays fine on Jellyfin using webclient. Only while attempting to play file either from mobile Android app or Android TV app it fails with "source error"

    FFmpeg, logs and mediainfo logs in post below as requested


    Attached Files
    .txt   ffmpeglog.txt (Size: 24.48 KB / Downloads: 82)
    .txt   Example.txt (Size: 4.25 KB / Downloads: 64)
    Go to solution
    TheDreadPirate
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    #2
    2025-01-03, 06:01 PM (This post was last modified: 2025-01-03, 06:02 PM by TheDreadPirate.)
    What are your hardware specs? And can you share your full Jellyfin log (not ffmpeg log) via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    SquishySquash
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    #3
    2025-01-03, 07:29 PM (This post was last modified: 2025-01-03, 08:06 PM by SquishySquash. Edited 1 time in total.)
    (2025-01-03, 06:01 PM)TheDreadPirate Wrote: What are your hardware specs?  And can you share your full Jellyfin log (not ffmpeg log) via pastebin?

    Jellyfin server is running via docker (container manager) on Synology NAS DS423+ ( Intel Celeron J4125 quick-sync capable CPU), my compose is:
    Code:
    version: '3.5'
    services:
      jellyfin:
        image: jellyfin/jellyfin:latest
        container_name: jellyfin
        network_mode: host
        volumes:
          - /volume2/docker/jellyfin/config:/config
          - /volume2/docker/jellyfin/cache:/cache
          - /volume2/docker/jellyfin/logs:/logs
          - /volume1/Data/Media:/media
        restart: 'unless-stopped'
        environment:
          TZ: Europe/Warsaw
        devices:
          - /dev/dri/renderD128:/dev/dri/renderD128
          - /dev/dri/card0:/dev/dri/card0

    TV with Google TV OS, Android 11, Android Client version 0.18.3, Jellyfin Server 10.10.3
    SquishySquash
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    #4
    2025-01-03, 07:37 PM (This post was last modified: 2025-01-03, 08:19 PM by SquishySquash. Edited 3 times in total.)
    I also discovered that media files that previously played without any issue also throw that error. And I haven't changed anything in my setup in meantime. So it means that something broke on its own and now Jellyfin has issues playing media with ASS subtitles.

    Below are logs:

    main jellyfin log from playing back two different files https://pastebin.com/C1w9YPmp
    ffmpeg log from 1st file (failure) https://pastebin.com/C0mGWupi
    ffmpeg log from 1st file (sucess - ASS subs disabled) https://pastebin.com/mZrVV3V7
    mediainfo https://justpaste.it/fs7ee

    ffmpeg log from 2st file (used to work before) (failure) https://pastebin.com/wwpg2rpR
    ffmpeg log from 2st file (used to work before) (sucess - ASS subs disabled) https://pastebin.com/0HAw6H0h
    mediainfo from 2nd file https://justpaste.it/f8iat
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
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    Country:United States
    #5
    2025-01-03, 08:21 PM
    The container isn't able to use the GPU. Try switching the device passthrough to just "/dev/driConfused-facedev/dri".
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    SquishySquash
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    Posts: 20
    Threads: 8
    Joined: 2024 Dec
    Reputation: 0
    Country:Poland
    #6
    2025-01-03, 09:07 PM
    (2025-01-03, 08:21 PM)TheDreadPirate Wrote: The container isn't able to use the GPU.  Try switching the device passthrough to just "/dev/driConfused-facedev/dri".

    Thank you, I removed D128 line from compose and changed other line just to /dev/dri and now it works again. Do you have any idea why it used work normally for weeks and just now it suddenly started causing problems?
    TheDreadPirate
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    Posts: 15,374
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    Joined: 2023 Jun
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    #7
    2025-01-03, 09:36 PM
    I have no idea. DSM/dockerd software update? I've seen this a few times and I have no idea why it makes a difference when the device passed in is ultimately the same.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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