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    Jellyfin Forum Support Troubleshooting SOLVED: Desktop Media Player Error

     
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    SOLVED: Desktop Media Player Error

    Unexpected Application Error! Loading chunk 58809 failed.
    Ghost249
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Jul
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    Country:United States
    #1
    2024-07-27, 01:25 AM (This post was last modified: 2024-07-27, 01:32 AM by Ghost249. Edited 1 time in total.)
    Hello,

    Just updated my media server with the recent version of Jellyfin 10.9.8 and I am now not seeing anything populating on the dashboard side. I get reports and activities to populate but anything else isn't working. I have tried the web client version and everything is functioning correctly there unlike the desktop media player client. I have attached screenshots and hopefully the correct log for any help.

    I apologize if this is an issue that has been posted before. I have tried searching the forums before posting but only found one other post as of today with no solution.

    Thank you for your time.


    https://pastebin.com/CPGMaLfK


    Attached Files Thumbnail(s)
           
    Jellyfin 10.9.8
    Ubuntu 24.04 LTS (Bare Metal)
    Intel i7 7700k w/ Peerless Assassin 120 SE (overkill I know)
    Gigabyte GA-Z270X-Gaming 7 (rev. 1.0) ATX
    32GB DDR4-2400
    Intel Arc A380
    Apevia 600w PSU
    OS drive - Samsung 850 500GB 2.5 SSD
    Storage:
    40TB [5x8] HGST HDDs Raid 0
    Darkrock Classico Case
    Go to solution
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-07-27, 01:35 AM
    Close Jellyfin Media Player.

    In a browser go to Dashboard > Devices and delete the tokens for JMP.

    Open file explorer and go to C:\Users\yourUser\appdata\local. There will be a "jellyfinmediaplayer" and "Jellyfin Media Player" folder. Delete both.

    Open JMP and log back in.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ghost249
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2024 Jul
    Reputation: 0
    Country:United States
    #3
    2024-07-27, 01:39 AM
    Awesome! Thank you so much TheDreadPirate that worked.
    Jellyfin 10.9.8
    Ubuntu 24.04 LTS (Bare Metal)
    Intel i7 7700k w/ Peerless Assassin 120 SE (overkill I know)
    Gigabyte GA-Z270X-Gaming 7 (rev. 1.0) ATX
    32GB DDR4-2400
    Intel Arc A380
    Apevia 600w PSU
    OS drive - Samsung 850 500GB 2.5 SSD
    Storage:
    40TB [5x8] HGST HDDs Raid 0
    Darkrock Classico Case
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