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    Jellyfin Forum Support Troubleshooting Hardware Encoding not working

     
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    Hardware Encoding not working

    Hardware Acceloration not working
    MarshallPascal
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    Joined: 2024 Dec
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    Country:Germany
    #1
    2024-12-14, 03:38 PM
    Hello for some reason my Hardware Acceloration stoped working it just uses my cpu now insteat of my gpu. it used to do it but now it doesnt. Will provide logs if necessary.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
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    Country:United States
    #2
    2024-12-14, 06:59 PM
    We need more info. Hardware specs, OS, install type.

    And can you share your jellyfin and ffmpeg logs?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    MarshallPascal
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    Posts: 3
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    Joined: 2024 Dec
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    Country:Germany
    #3
    2024-12-14, 07:31 PM (This post was last modified: 2024-12-14, 07:32 PM by MarshallPascal. Edited 1 time in total.)
    Intel i5 12400f 3060 12gb 32gbram windows service. and how do i send the logs they are to big for pastebin
    FFmpeg log:https://pastebin.com/NHcZNN53
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-12-14, 09:44 PM
    Code:
    [in#0 @ 0000026e92206940] Error opening input: No such file or directory
    Error opening input file file:C:\Users\pasca\Videos\Jellyfin\Anime\Made in Abyss\S02\Made.in.Abyss.S02E12.German.DL.DTS.1080p.BluRay.x264-AO.mkv.
    Error opening input files: No such file or directory

    You need to change the user that the service runs as to run as your user instead of the default service user. Network user? System user?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    MarshallPascal
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    Country:Germany
    #5
    2024-12-14, 09:56 PM
    i needed to transfer some files so thats why maybe but i since needed to make tickplay and transcode a movie an my cpu was pinned at 100%. but i dont see a log from that
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #6
    2024-12-14, 10:59 PM
    Trickplay doesn't produce its own logs. They appear in the main jellyfin log. You can limit the number of threads trickplay creation uses. Currently trickplay doesn't support acceleration with Nvidia GPUs.

    Can you share your full Jellyfin log and provide a movie name you were having issues with CPU usage.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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