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    Jellyfin Forum Support Troubleshooting Jellyfin stops working and I can't kill the process.

     
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    Jellyfin stops working and I can't kill the process.

    Jellyfin stops working and I can't kill the process.
    jms
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    Junior Member

    Posts: 1
    Threads: 1
    Joined: 2025 Jun
    Reputation: 0
    Country:United States
    #1
    2025-06-16, 03:08 PM (This post was last modified: 2025-06-16, 03:08 PM by jms.)
    Jellyfin stopped working and I can't access the web portal or stream to my TV's.
    I already did a complete uninstall and reinstall. I can't kill the process no matter what I try. I did process explorer, powershell, psexec, taskkill. Nothing stops the process. I have to hard reboot since reboot just hangs around forever.
    I am running V10.10.7 on Windows 10 and when I try to stop the process I get the following:

    System.ComponentModel.Win32Exception (0x80004005): Access is denied

    Nothing interesting in the log other than:
    [2025-06-15 06:27:08.615 -04:00] [ERR] [42] Jellyfin.Plugin.Dlna.ContentDirectory.ContentDirectoryService: Error processing control request
    System.ArgumentException: '.', hexadecimal value 0x00, is an invalid character.
      at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
      at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
      at System.Xml.XmlWellFormedWriter.WriteString(String text)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddAlbumArtist(XmlWriter writer, String name)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddGeneralProperties(BaseItem item, Nullable1 itemStubType, BaseItem context, XmlWriter writer, Filter filter)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.WriteFolderElement(XmlWriter writer, BaseItem folder, Nullable
    1 stubType, BaseItem context, Int32 childCount, Filter filter, String requestedId)
      at Jellyfin.Plugin.Dlna.ContentDirectory.ControlHandler.HandleBrowse(XmlWriter xmlWriter, IReadOnlyDictionary2 sparams, String deviceId)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.CreateControlResponse(ControlRequestInfo requestInfo)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestInternalAsync(ControlRequest request)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestAsync(ControlRequest request)
    [2025-06-15 07:21:42.596 -04:00] [ERR] [21] Jellyfin.Plugin.Dlna.ContentDirectory.ContentDirectoryService: Error processing control request
    System.ArgumentException: '.', hexadecimal value 0x00, is an invalid character.
      at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
      at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
      at System.Xml.XmlWellFormedWriter.WriteString(String text)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddAlbumArtist(XmlWriter writer, String name)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddGeneralProperties(BaseItem item, Nullable
    1 itemStubType, BaseItem context, XmlWriter writer, Filter filter)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.WriteFolderElement(XmlWriter writer, BaseItem folder, Nullable1 stubType, BaseItem context, Int32 childCount, Filter filter, String requestedId)
      at Jellyfin.Plugin.Dlna.ContentDirectory.ControlHandler.HandleBrowse(XmlWriter xmlWriter, IReadOnlyDictionary
    2 sparams, String deviceId)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.CreateControlResponse(ControlRequestInfo requestInfo)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestInternalAsync(ControlRequest request)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestAsync(ControlRequest request)
    [2025-06-15 07:22:13.092 -04:00] [ERR] [17] Jellyfin.Plugin.Dlna.ContentDirectory.ContentDirectoryService: Error processing control request
    System.ArgumentException: '.', hexadecimal value 0x00, is an invalid character.
      at System.Xml.XmlEncodedRawTextWriter.InvalidXmlChar(Int32 ch, Char* pDst, Boolean entitize)
      at System.Xml.XmlEncodedRawTextWriter.WriteElementTextBlock(Char* pSrc, Char* pSrcEnd)
      at System.Xml.XmlWellFormedWriter.WriteString(String text)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddAlbumArtist(XmlWriter writer, String name)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.AddGeneralProperties(BaseItem item, Nullable1 itemStubType, BaseItem context, XmlWriter writer, Filter filter)
      at Jellyfin.Plugin.Dlna.Didl.DidlBuilder.WriteFolderElement(XmlWriter writer, BaseItem folder, Nullable
    1 stubType, BaseItem context, Int32 childCount, Filter filter, String requestedId)
      at Jellyfin.Plugin.Dlna.ContentDirectory.ControlHandler.HandleBrowse(XmlWriter xmlWriter, IReadOnlyDictionary`2 sparams, String deviceId)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.CreateControlResponse(ControlRequestInfo requestInfo)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestInternalAsync(ControlRequest request)
      at Jellyfin.Plugin.Dlna.Service.BaseControlHandler.ProcessControlRequestAsync(ControlRequest request)
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