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    Jellyfin Forum Support Troubleshooting SOLVED: Consistent Failures Fetching Metadata from TheMovieDB

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    SOLVED: Consistent Failures Fetching Metadata from TheMovieDB

    TheDreadPirate
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    Posts: 15,375
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    Country:United States
    #11
    2024-08-01, 09:10 PM
    When you run "sudo ifconfig" or "sudo netplan status" do you have any IPv6 addresses assigned? You said Jellyfin doesn't have IPv6 enabled, and your ISP doesn't support IPv6. But is your OS still making DNS requests for IPv6 addresses? You'd have to disable IPv6 at the OS level.

    Try this.

    What happens when you curl api.tmdb.org and specify IPv6 only?

    Code:
    curl -6 -v api.tmdb.org

    I'm assuming it gets an IPv6 address but fails to connect. And if you switch -6 with -4 it will then succeed and return 301 code.

    Read this to disable IPv6 at the OS level.

    https://askubuntu.com/questions/309461/h...ermanently
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    DaveR1974
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    #12
    2024-08-03, 08:24 PM
    Disabled IPv6 on the whole server, and in doing so, I managed to mess up the permissions on the server, so I can no longer SSH in Face-screaming-in-fear
    Looks like I may have to uninstall and reinstall OMV Weary-face 
    Even with IPv6 completely disabled, Jellyfin is still failing to get Metadata Crying-loudly-face
    Jellyfin 10.9.4
    Open Media Vault 7.4.3-1 (Sandworm)
    AMD Ryzen 5 5500
    32GB DDR4 3200
    Nvidia Geforce GTX 660 2GB
    System Disk SPCC SSD 250GB
    Video Disk Fitwok FN955 2TB (NVMe)
    Other files (music, images etc) Hitachi HCS5C2020ALA632 2TB
    wastakento99
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    Country:Brazil
    #13
    2024-09-18, 12:40 PM
    I've created an account just for this. I had the same problem where Jellyfin would not fetch the proper metadata—no images, no names, etc. 

    It turns out it was my VPN. Even though I had enabled split tunneling, it was still messing with Jellyfin.
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