Swiftfin subtitles not working (anymore) Apple TV

[jessievrbg]

Hey guys, last time I watched a movie with subtitles on Swiftfin on my Apple TV, it was all good. Today, I wanted to watch another movie, but the subtitles aren't working anymore. The subtitle icon is still there, but when I click it, nothing happens, and I can't add subtitles. I've restarted my Apple TV a few times and reinstalled Swiftfin, but it didn't seem to help. I don't know why it worked before and now it's acting up. Is anyone else having this issue? I really want to watch my movies with subtitles. I also tried Infuse, but removed it because it asked for payment. Any other free apps I can try?

[TheDreadPirate]

Can you share your jellyfin and, if they exist, ffmpeg logs with us via https://sourceb.in/?

[jessievrbg]

Can you share your jellyfin and, if they exist, ffmpeg logs with us via https://sourceb.in/?

Thank you for your reply. I copied the log from yesterday. https://sourceb.in/sldSviZ5s5

[TheDreadPirate]

What specific model Apple TV? What TVOS version?

[jessievrbg]

What specific model Apple TV?  What TVOS version?

It’s the Apple TV 4K version tvOS 17.2

[TheDreadPirate]

Can you share the main jellyfin server log instead of the ffmpeg log?

[jessievrbg]

Can you share the main jellyfin server log instead of the ffmpeg log?

Sorry, I don’t have access to my laptop right now. I’ll send you the log tomorrow. Thank you for the help

[mikesulsenti]

I have an Apple TV 4K and tested this on Swiftfin and I am having issues with Subtitles but also audio tracks

Here's the Jellyfin logs https://rentry.co/n9fb2npk

The test file's mediainfo https://rentry.co/h5i56cf5

[TheDreadPirate]

Go ahead and submit an issue on the Swiftfin git.

https://github.com/jellyfin/Swiftfin

Between you and Mike I think there is enough to say that this is an issue and Mike's logs are probably going to be the same as yours. And there isn't much to go off of.

I only see open issues about SRT subs.