SOLVED: can't find existing collections / add movies in them

[siro]

Hi, I have trouble to add movies into collections, it seems my Jellyfin can't find existing collections.

-  When I click on the 3 dots on a movie, I can click on "add to collection", and then I can only select "New..."

- If I select "New..." and name a new collection, then it will be there with one movie inside (so far it looks fine).

- Then if I take another movie, click "Add to collection", I can again select only "New...". And if I name it like the previous one, then it replaces the previous movie that was inside, it doesn't add the second one into the collection.

I don't know if I have a wrong parameter somewhere, would be great if someone could tell me what I'm doing wrong...

[Efficient_Good_5784]

Can you share your server logs right after trying to add to a collection?

[siro]

I checked in the file log_20240812.log, and the action to add to a collection doesn't create any new line in the log file.
The only lines that appeared since I made an attempt are those ones:

[2024-08-12 23:37:13.677 +02:00] [INF] [77] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-12 23:40:25.678 +02:00] [INF] [52] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-12 23:40:37.681 +02:00] [INF] [82] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

[GS_Dan]

I checked in the file log_20240812.log, and the action to add to a collection doesn't create any new line in the log file.
The only lines that appeared since I made an attempt are those ones:

[2024-08-12 23:37:13.677 +02:00] [INF] [77] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-12 23:40:25.678 +02:00] [INF] [52] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
[2024-08-12 23:40:37.681 +02:00] [INF] [82] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.

I just had a similar issue, and I think I've gotten to the bottom of it. It was the first time creating collections, so when I had set up the user account the 'Collections' library did not yet exist.
The user was able to create a collection, but not view it. I went to the admin panel and allowed access to the Collections library, and the collection that had been created showed up.

I'm going to log this as a bug.

Edit: bug reported here - https://github.com/jellyfin/jellyfin/issues/12453

[siro]

Thanks, it works!
It's tricky, indeed I didn't select the "Collection" view to be displayed for my user, because I want each collection to be displayed directly within their media view (like Films, Anime, ...) and I don't have an interest in getting all collections grouped in one view.
So I have added the collection view for the user and now the collections are visible when in the panel to add an item to a collection.