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    Jellyfin Forum Support Troubleshooting SOLVED: Failed to Start

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    SOLVED: Failed to Start

    Tried to restart jellyfin but get errors
    Taanis
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    #1
    2025-01-31, 06:39 PM
    Was trying to check my Jellyfin install on my Ubunto server24.04 LTS (noble) and get the error it is not active.

    this is the latest journal entries
    Jan 31 17:47:55 ubuserv systemd[1]: Started jellyfin.service - Jellyfin.
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Main process exited, code=exited, status=203/EXEC
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 1.
    Jan 31 17:47:55 ubuserv systemd[1]: Started jellyfin.service - Jellyfin.
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Main process exited, code=exited, status=203/EXEC
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:55 ubuserv systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 2.
    Jan 31 17:47:55 ubuserv systemd[1]: Started jellyfin.service - Jellyfin.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Main process exited, code=exited, status=203/EXEC
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 3.
    Jan 31 17:47:56 ubuserv systemd[1]: Started jellyfin.service - Jellyfin.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Main process exited, code=exited, status=203/EXEC
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 4.
    Jan 31 17:47:56 ubuserv systemd[1]: Started jellyfin.service - Jellyfin.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Main process exited, code=exited, status=203/EXEC
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Start request repeated too quickly.
    Jan 31 17:47:56 ubuserv systemd[1]: jellyfin.service: Failed with result 'exit-code'.
    Jan 31 17:47:56 ubuserv systemd[1]: Failed to start jellyfin.service - Jellyfin.
    lines 5017-5066/5066 (END)


    I have tried purgeing and reinstalling and no matter what I get this same error.
    this is the version of jellyfin i am working with

    taanis@ubuserv:~$ dpkg -l | grep jellyfin
    ii  jellyfin                            10.10.5+ubu2404                        all          Jellyfin is the Free Software Media System.
    ii  jellyfin-ffmpeg7                    7.0.2-9-noble                          amd64        Tools for transcoding, streaming and playing of multimedia files
    ii  jellyfin-server                      10.10.5+ubu2404                        amd64        Jellyfin is the Free Software Media System.
    ii  jellyfin-web                        10.10.5+ubu2404                        all          Jellyfin is the Free Software Media System.
    taanis@ubuserv:~$
    Go to solution
    TheDreadPirate
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    #2
    2025-01-31, 06:46 PM
    Share the output this command via privatebin.net.

    Code:
    sudo journalctl -n 500 --no-pager
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    #3
    2025-01-31, 07:12 PM
    thanks here is the link

    https://privatebin.net/?e97e9c6c529b19e1...jWanpto7Q4
    TheDreadPirate
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    #4
    2025-01-31, 07:23 PM
    Whoops. My bad. I forgot to add jellyfin to the command.

    Code:
    sudo journalctl -u jellyfin -n 500 --no-pager
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    #5
    2025-01-31, 07:45 PM
    oops it happens.

    https://privatebin.net/?eced2227398add18...EuNGvSfMvB

    this server is just a new server and right now i was just going to use jellyfin and connect to a nas with the movies on it. still working those issues out and that is how i found this error. been a few months since i have looked at it.
    TheDreadPirate
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    #6
    2025-01-31, 08:45 PM
    So what exactly was happening? It looks like it was working earlier today and then wasn't.

    Do the following to start clean.

    Code:
    sudo apt purge jellyfin*
    sudo rm -rf /etc/jellyfin /var/lib/jellyfin /var/cache/jellyfin
    sudo apt install jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    #7
    2025-01-31, 08:59 PM (This post was last modified: 2025-02-04, 05:48 PM by Taanis. Edited 1 time in total.)
    I was trying to connect to the server through my app on my tv and it was not responding.  I logged onto the server and checked the status and saw that it was not running.  I looked for some help and tried purging and reinstalling and now all i get is that error that the service counter failed.  Now that I followed your commands it appears to be running.  Not real sure why when I purged earlier it did not solve the problem.  Thanks for your help.

    https://privatebin.net/?723696ab4ea4e15a#HqhQkGqZmZ6EDQH9XNwZ79twE3NPD2TxPdFyCzBisC15
    Taanis
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    #8
    2025-02-04, 05:36 PM
    Now that I have Jellyfin service running, I am not able to open the jellyfin-web to setup the server. I can connect to the server address on another computer and it shows to connect to my server that hosts jellyfin but when i try to login i get invalid user password. if i try forgot password it says "Please try again within your home network to initiate the password reset process." both computers are on the same network server is ethernet pc is wifi.
    TheDreadPirate
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    #9
    2025-02-04, 05:45 PM
    If both browsers have previously connected to Jellyfin, you will need to clear your browser cache.

    Fully recreating Jellyfin will generate a new server ID and your browser caches that ID.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    Junior Member

    Posts: 15
    Threads: 2
    Joined: 2025 Jan
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    Country:United States
    #10
    2025-02-04, 05:52 PM
    I am trying to understand why I can not use the web service on the ubuntu server? but maybe I am trying to learn to many things at once. I did a journal again and wonder if it is something I missed.

    https://privatebin.net/?723696ab4ea4e15a...FyCzBisC15
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