Cannot find media library

[rob bindels]

I have installed Jellyfin 10.10.6 on a new Windows 11 installation.
In Windows Explorer I have connected the M drive to data that I have on my Qnap nas.
I did that with a specific user. And I set the driveletter to reconnect and save the user and password.
From windows I have access to the data.

Hoever Jellyfin says it cannot find the path.
I tried \\servername\dir\dir\dir dir and m:\dir\dir\dir\dir, but both do not work.
By the way I only see the C-drive in the folder list.

I wonder what is going wrong.
Maybe someone can hint me into the right direction?

Thanks ahead,

RobBee

[TheDreadPirate]

Did you do a basic install or service install?

[rob bindels]

At first service, but sd that did not work badic install.
I did not uninstall anything.

Thanks,
Rob

[TheDreadPirate]

You should stick with the basic install. The service install requires a lot of advanced configure to make work with network shares.

Uninstall, delete C:\ProgramData\Jellyfin, install as basic install, clear your browser cache, try again.

[rob bindels]

Will do and report back.
Thank you.

Robbee

[rob bindels]

Thank you that worked.
I had some quircks, even after clearing the cache, but got it working after that.
Something still stayed behind.

Then I had the M drive available, and now I am looking my first movie.

Thanks again.
RobBee