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    Jellyfin Forum Support Troubleshooting SOLVED: jellyfin android tv black screen on playback end

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    SOLVED: jellyfin android tv black screen on playback end

    jellyfin android tv black screen on playback end
    reitenthcc
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    #1
    2024-04-29, 10:35 AM
    i watch and episode and it hangs on playback end to a black screen, never taking me back to home unless i manually do it. i have tried lib and exoplayer and they both have the issue. After a little testing I found it only happens on my user profile, not a second user profile (it instantly went back home and updated widgets on playback end) which should knock out a lot of steps of troubleshooting.

    app version: 0.16.10
    install location: google play
    device: 2017 nvidia shield pro
    android version: android 11
    jellyfin version: 10.8.13
    Go to solution
    TheDreadPirate
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    #2
    2024-04-29, 11:28 AM
    Can you share your logs with us?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    reitenth
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    #3
    2024-04-29, 12:54 PM (This post was last modified: 2024-04-29, 12:55 PM by reitenth. Edited 1 time in total.)
    Sure, I'm unsure how to get the androidtv logs though. Thanks.
    TheDreadPirate
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    #4
    2024-04-29, 01:11 PM
    Windows - C:\ProgramData\Jellyfin\Server\log
    Linux - /var/log/jellyfin
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    reitenthcc
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    Posts: 6
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    Joined: 2024 Apr
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    #5
    2024-04-29, 02:42 PM (This post was last modified: 2024-04-29, 02:46 PM by reitenthcc. Edited 1 time in total.)
    sry, having issues posting logs. 0bin/pastebin/gist all crash. the file is 73mb of logs. here is a zip file, if that works. zip file of logs

    i was watching frieren and i believe it happened on episode 27 as the last occurrence.
    TheDreadPirate
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    #6
    2024-04-29, 03:05 PM
    I see you are using Trakt. I vaguely recall someone else had this problem and disabling Trakt resolved this problem for them.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    reitenthcc
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    Junior Member

    Posts: 6
    Threads: 1
    Joined: 2024 Apr
    Reputation: 0
    #7
    2024-04-29, 05:01 PM
    i uninstalled and had the same problem still. maybe its jellyfin ani-sync? i am going to try that next. it makes sense that one of these would be the issue because the second account that doesnt have the problem doesnt have either.
    reitenthcc
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    #8
    2024-04-29, 05:09 PM
    just tried with without anisync and its still happening. let me try my other device and ill get u some new logs.
    reitenthcc
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    #9
    2024-04-29, 05:31 PM
    here are new logs https://ufile.io/8cvfors9

    i tried on another device i have and it still had the same issue. only with my user not my second user.
    TheDreadPirate
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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
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    Country:United States
    #10
    2024-04-29, 06:01 PM
    Do you NEED your Jellyfin container to use bridge networking? I see a couple of errors that may be related.

    Code:
    System.Net.Http.HttpRequestException: Connection timed out (192.168.1.136:7890)
    ---> System.Net.Sockets.SocketException (110): Connection timed out

    I see that periodically including when playback stops.

    Try switching the container to host networking.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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