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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Jellyfin not reachable

     
    • 0 Vote(s) - 0 Average

    SOLVED: Jellyfin not reachable

    jero537
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    Junior Member
    Posts: 2
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #1
    2024-12-28, 04:21 PM (This post was last modified: 2024-12-29, 10:13 AM by jero537. Edited 1 time in total.)
    I have a Jellyfin 10.10.3.0 installation running as an LXC container on Proxmox, and it suddenly stopped working.

    Out of nowhere, all the clients were logged out, and every attempt to log back in resulted in a unable to sign in. Now, the screen remains blank when trying to access Jellyfin.

    I noticed that the disk space was full, so I tried increasing the allocated space, but unfortunately, that didn’t resolve the issue.

    Has anyone encountered a similar problem or have any suggestions on how to fix this?

    The log of journalctl -xeu jellyfin is the following:

    Code:
    root@jellyfin:~# journalctl -xeu jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read>
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, B>
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    --- End of inner exception stack trace ---
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingSt>
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type>
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, >
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths,>
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Main process exited, code=killed, status=6/ABRT
    ░░ Subject: Unit process exited
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ An ExecStart= process belonging to unit jellyfin.service has exited.
    ░░
    ░░ The process' exit code is 'killed' and its exit status is 6.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    ░░ Subject: Unit failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ The unit jellyfin.service has entered the 'failed' state with result 'signal'.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
    ░░ Subject: Automatic restarting of a unit has been scheduled
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ Automatic restarting of the unit jellyfin.service has been scheduled, as the result for
    ░░ the configured Restart= setting for the unit.
    Dec 28 17:05:28 jellyfin systemd[1]: Stopped Jellyfin Media Server.
    ░░ Subject: A stop job for unit jellyfin.service has finished
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ A stop job for unit jellyfin.service has finished.
    ░░
    ░░ The job identifier is 399 and the job result is done.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Start request repeated too quickly.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    ░░ Subject: Unit failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ The unit jellyfin.service has entered the 'failed' state with result 'signal'.
    Dec 28 17:05:28 jellyfin systemd[1]: Failed to start Jellyfin Media Server.
    ░░ Subject: A start job for unit jellyfin.service has failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░
    ░░ A start job for unit jellyfin.service has finished with a failure.
    ░░
    ░░ The job identifier is 399 and the job result is failed.
    TheDreadPirate
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    Community Moderator
    Posts: 12,429
    Threads: 10
    Joined: 2023 Jun
    Reputation: 363
    Country:United States
    #2
    2024-12-29, 02:47 AM
    Can you share a bit more of it?

    Code:
    sudo journalctl -u jellyfin -n 200 --no-pager

    From the bit I am seeing, I'm thinking that one of the config XMLs is borked.

    You can try deleting all the XMLs in /etc/jellyfin then restart the service. They will be recreated with defaults.
    Jellyfin 10.10.3 (Docker)
    Ubuntu 24.04 LTS 
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        3x WD Red Pro 6TB CMR in RAIDZ1 (JF Library)
    [Image: GitHub%20Sponsors-grey?logo=github]
    jero537
    Offline

    Junior Member
    Posts: 2
    Threads: 1
    Joined: 2024 Dec
    Reputation: 0
    #3
    2024-12-29, 09:49 AM (This post was last modified: 2024-12-29, 09:53 AM by jero537.)
    Yes sure!

    I will try to del xlms in the meantime:

    Code:
    root@jellyfin:~# journalctl -u jellyfin -n 200 --no-pager
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    --- End of inner exception stack trace ---
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:26 jellyfin jellyfin[298]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:26 jellyfin jellyfin[298]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    --- End of inner exception stack trace ---
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:26 jellyfin jellyfin[298]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:26 jellyfin systemd[1]: jellyfin.service: Main process exited, code=killed, status=6/ABRT
    Dec 28 17:05:26 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 2.
    Dec 28 17:05:27 jellyfin systemd[1]: Stopped Jellyfin Media Server.
    Dec 28 17:05:27 jellyfin systemd[1]: Started Jellyfin Media Server.
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Jellyfin version: 10.10.3
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]"]
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Operating system: Ubuntu 22.04.5 LTS
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Architecture: X64
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] 64-Bit Process: True
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] User Interactive: True
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Processor count: 2
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Program data path: /var/lib/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Log directory path: /var/log/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Config directory path: /etc/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Cache path: /var/cache/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Temp directory path: /tmp/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Web resources path: /usr/share/jellyfin/web
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [INF] Application directory: /usr/lib/jellyfin/bin/
    Dec 28 17:05:27 jellyfin jellyfin[308]: [17:05:27] [FTL] Unhandled Exception
    Dec 28 17:05:27 jellyfin jellyfin[308]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:27 jellyfin jellyfin[308]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    --- End of inner exception stack trace ---
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:27 jellyfin jellyfin[308]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:27 jellyfin jellyfin[308]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    --- End of inner exception stack trace ---
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:27 jellyfin jellyfin[308]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Main process exited, code=killed, status=6/ABRT
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 3.
    Dec 28 17:05:27 jellyfin systemd[1]: Stopped Jellyfin Media Server.
    Dec 28 17:05:27 jellyfin systemd[1]: Started Jellyfin Media Server.
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Jellyfin version: 10.10.3
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Environment Variables: ["[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_USER, jellyfin]"]
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Operating system: Ubuntu 22.04.5 LTS
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Architecture: X64
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] 64-Bit Process: True
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] User Interactive: True
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Processor count: 2
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Program data path: /var/lib/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Log directory path: /var/log/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Config directory path: /etc/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Cache path: /var/cache/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Temp directory path: /tmp/jellyfin
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Web resources path: /usr/share/jellyfin/web
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [INF] Application directory: /usr/lib/jellyfin/bin/
    Dec 28 17:05:27 jellyfin jellyfin[318]: [17:05:27] [FTL] Unhandled Exception
    Dec 28 17:05:27 jellyfin jellyfin[318]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:27 jellyfin jellyfin[318]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    --- End of inner exception stack trace ---
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:27 jellyfin jellyfin[318]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:27 jellyfin jellyfin[318]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    --- End of inner exception stack trace ---
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:27 jellyfin jellyfin[318]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Main process exited, code=killed, status=6/ABRT
    Dec 28 17:05:27 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 4.
    Dec 28 17:05:28 jellyfin systemd[1]: Stopped Jellyfin Media Server.
    Dec 28 17:05:28 jellyfin systemd[1]: Started Jellyfin Media Server.
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Jellyfin version: 10.10.3
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Environment Variables: ["[JELLYFIN_DATA_DIR, /var/lib/jellyfin]", "[JELLYFIN_FFMPEG_OPT, --ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg]", "[JELLYFIN_ADDITIONAL_OPTS, ]", "[JELLYFIN_ARGS, $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLFIN_ADDITIONAL_OPTS --datadir $JELLYFIN_DATA_DIR --configdir $JELLYFIN_CONFIG_DIR --logdir $JELLYFIN_LOG_DIR --cachedir $JELLYFIN_CACHE_DIR]", "[JELLYFIN_USER, jellyfin]", "[JELLYFIN_WEB_OPT, --webdir=/usr/share/jellyfin/web]", "[JELLYFIN_CONFIG_DIR, /etc/jellyfin]", "[JELLYFIN_LOG_DIR, /var/log/jellyfin]", "[JELLYFIN_CACHE_DIR, /var/cache/jellyfin]"]
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--webdir=/usr/share/jellyfin/web", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Operating system: Ubuntu 22.04.5 LTS
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Architecture: X64
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] 64-Bit Process: True
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] User Interactive: True
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Processor count: 2
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Program data path: /var/lib/jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Log directory path: /var/log/jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Config directory path: /etc/jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Cache path: /var/cache/jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Temp directory path: /tmp/jellyfin
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Web resources path: /usr/share/jellyfin/web
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [INF] Application directory: /usr/lib/jellyfin/bin/
    Dec 28 17:05:28 jellyfin jellyfin[328]: [17:05:28] [FTL] Unhandled Exception
    Dec 28 17:05:28 jellyfin jellyfin[328]: System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:28 jellyfin jellyfin[328]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    --- End of inner exception stack trace ---
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:28 jellyfin jellyfin[328]: Unhandled exception. System.InvalidOperationException: There is an error in XML document (0, 0).
    Dec 28 17:05:28 jellyfin jellyfin[328]:  ---> System.Xml.XmlException: Root element is missing.
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.Throw(Exception e)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.XmlReader.MoveToContent()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderMigrationOptions.Read4_MigrationOptions()
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.RuntimeMethodHandle.InvokeMethod(Object target, Void** arguments, Signature sig, Boolean isConstructor)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Reflection.MethodBaseInvoker.InvokeWithNoArgs(Object obj, BindingFlags invokeAttr)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    --- End of inner exception stack trace ---
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromStream(Type type, Stream stream)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Emby.Server.Implementations.Serialization.MyXmlSerializer.DeserializeFromFile(Type type, String file)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Migrations.MigrationRunner.RunPreStartup(ServerApplicationPaths appPaths, ILoggerFactory loggerFactory)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.StartApp(StartupOptions options)
    Dec 28 17:05:28 jellyfin jellyfin[328]:    at Jellyfin.Server.Program.<Main>(String[] args)
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Main process exited, code=killed, status=6/ABRT
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Scheduled restart job, restart counter is at 5.
    Dec 28 17:05:28 jellyfin systemd[1]: Stopped Jellyfin Media Server.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Start request repeated too quickly.
    Dec 28 17:05:28 jellyfin systemd[1]: jellyfin.service: Failed with result 'signal'.
    Dec 28 17:05:28 jellyfin systemd[1]: Failed to start Jellyfin Media Server.
    root@jellyfin:~#
    deleting all the xmls worked like a charm!

    thanks!
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