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    Jellyfin Forum Support Troubleshooting SOLVED: JMP broken interface

     
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    SOLVED: JMP broken interface

    Maxdiken
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    #1
    2025-01-28, 11:45 PM
    Hello there,

    JMP had been working flawlessly until a few hours ago, where the graphical interface of the application completely broke. I was using it earlier today and everything was loading normally. Jellyfin Web and Jellyfin Android work just fine, but the Windows application does not seem to render any image. I tried repairing and reinstalling the application, which didn't help. I asked a friend to check on his side and he has the same issue (using the same server).
    I upgraded from Jellyfin 10.10.3 to 10.10.4 last week and there was nothing to report until now. I just upgraded again from 10.10.4 to 10.10.5 to see if that fixes anything but to no avail.
    It's worth noting that media can still be played even though I can't pause by clicking on the screen. The progress bar shows trickplay images like it always has.
    I included a screenshot showing what I see when I launch the application.

    Let me know if you need more info, thank you.


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    Ted Hinklater
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    Country:United Kingdom
    #2
    2025-01-29, 01:35 AM
    C:\users\yourusername\appData\local\jellyfin media player\cache

    you can delete that cache folder
    Maxdiken
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    Joined: 2024 Jun
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    #3
    2025-01-29, 08:04 AM
    Simple as that. Thank you, that fixed it.
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