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    Jellyfin Forum Support Troubleshooting SOLVED: Lost admin account

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    SOLVED: Lost admin account

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    #11
    2025-05-22, 04:31 PM
    (2025-05-22, 02:16 AM)bitmap Wrote: Uninstalling leaves information behind that you should remove.

    Find the paths here: https://jellyfin.org/docs/general/admini...rver-paths

    If you're not concerned about losing info, uninstall, remove that directory entirely, reinstall.

    Another user I helped today edited their DB and nixed all of the users, which allowed them to set up a new admin account.

    I’ll check the other directories, thank you! I certainly don’t mind losing info, I just got started with Jellyfin recently and I’m just using it as an open source alternative for home/travel use. However, DB edits seem like it would be the perfect solution to being sure it’s resolved - I just haven’t been able to figure it out. I’d very much appreciate help on that, too, if it worked for them.
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