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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: mobile app connection issue

     
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    SOLVED: mobile app connection issue

    I am able to log in only once through the android mobile app then after closing it, it gives me an error connecting to the server
    GearItUp
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    #1
    2024-05-25, 12:41 AM (This post was last modified: 2024-05-25, 01:42 AM by GearItUp. Edited 1 time in total.)
    Ever since the most recent update to 10.9.2, I have been having major issues running Jellyfin. I have it installed on my truenas scale server. It was working just fine until the update. I have uninstalled and reinstalled it several times on the server and I thought it was finally working until this issue arose. I can sign into the server just fine on the PC app and any browser but the android mobile app specifically gives me issues. I can log in just one time and after I close the app and open it again, it tells me "Connection cannot be established. Please check the hostname and your network connection." This should not be true considering I was able to log in once already. I have uninstalled and reinstalled the mobile app several times as well. Each time I can sign in just once before it stops working. Same issue persists when wiping app data and cache on my phone. I attached the logs of the Jellyfin server and highlighted where I see the issue occurring. It shows I can log in once, then as soon as I close the app, line 38, there seems to be some connection issue. After this I can no longer log in from the app. Is there anyway to help with this? Or may this be some other issue not related to Jellyfin?


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    Efficient_Good_5784
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    #2
    2024-05-25, 12:59 AM
    See this issue on github: https://github.com/jellyfin/jellyfin-and...ssues/1382

    tl;dr: Wait for v10.9.3. Your issue will be fixed then.
    GearItUp
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    #3
    2024-05-25, 01:41 AM
    Alright. Thanks for the reply, appreciate it!
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