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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: NO Access to NAS files

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    SOLVED: NO Access to NAS files

    Jellyfin on Ubuntu acess remote NAS
    Taanis
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    #1
    2025-02-06, 05:00 PM
    I am running Jellyfin 10.10.5 on Ubuntu server 24.04.1 LTS and am trying to connect to my NAS (terra master f4-423).  when I try to add a library to jellyfin I do not have access to that NAS server.  I am trying to use //192.168.n.nnn/share but it never finds this server.  Do I need to mount to the share on my nas from my ubuntu server?  

    I can connect to my nas thru windows and do anything I need to do as far as deleting, moving, adding more files.  I have 3 shares Movies, Tv Shows, Comedy that I am using.
    Go to solution
    TheDreadPirate
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    #2
    2025-02-06, 05:47 PM
    You need to mount the share to the OS. Jellyfin no longer accepts network paths directly.

    https://askubuntu.com/questions/210937/m...dded-files
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    #3
    2025-02-06, 06:39 PM
    after trying to get that working, i am still having issues. I did an edit to fstab and get errors. not sure what side the error is for. permissions are really working my last nerve on this issue. I am trying to use a non root user on both ends I have made a user and setup rights on NAS and ubuntu. but am having issues still.

    https://privatebin.net/?529397b3ab50bcba...xLVUtHFA9X

    on my NAS I have a share on volume_1 called public with dir of movies and comedy if viewed in windows file explorer. on my NAS I made the Movies share and Comedy share. I have no idea why the mount will not go thru.
    TheDreadPirate
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    #4
    2025-02-06, 07:26 PM
    You need to add the "noperm" option.

    Code:
    //192.168.n.nnn/Movies /media/NAS/library/movies cifs username=xxx,password=xxx,rw,noperm
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    #5
    2025-02-06, 09:22 PM
    I still am getting the error after trying to change with noperm

    https://privatebin.net/?734bcaa3b6af1215...3zXzG9ewH9

    I am not really sure where to look for the dmesg to see an error
    TheDreadPirate
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    #6
    2025-02-06, 10:05 PM
    Can you show me the current contents of /etc/fstab?

    And you umounted the SMB first before re-mounting with the new options?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    Posts: 15
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    #7
    2025-02-06, 10:17 PM
    here is the etc/fstab

    https://privatebin.net/?4e802f874e262ace...JFaKQVeizH

    i was able to ping the nas server and i was able to check for the share with smbclient. it is a share on nas called Movies with a path of volume1/public/Movies

    https://privatebin.net/?8ae833ce057a15e2...PcJ1Pmwh4C
    Taanis
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    #8
    2025-02-07, 01:25 AM
    https://privatebin.net/?27d5e504157ea8c9...CxwtY1FV7X

    etc/fstab
    TheDreadPirate
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    #9
    2025-02-07, 01:15 PM
    You added "x" to "rwx" in the fstab options. AFAIK, that is not an actual cifs option.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Taanis
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    Junior Member

    Posts: 15
    Threads: 2
    Joined: 2025 Jan
    Reputation: 0
    Country:United States
    #10
    2025-02-08, 01:54 AM
    after taking out the "x" now when i run
    sudo systemctl daemon-reload
    sudo mount -a

    i get mount error(13) permission denied. got a feeling something is off on my NAS for access here.
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