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    Jellyfin Forum Support Troubleshooting SOLVED: No SyncPlay option in Windows desktop client

     
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    SOLVED: No SyncPlay option in Windows desktop client

    the SyncPlay button does not appear in the desktop client of Jellyfin
    Olomorn
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    Posts: 3
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    Joined: 2024 Jul
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    #1
    2024-07-17, 11:55 AM
    Hi everyone,

    I just have a small issue : the desktop client on windows does not seem to have the option to start or join a SyncPlay group anymore. The option is still present (and working) on the web client and the android client, but weirdly it does not appear at all on my windows desktop client. Is there an option i may have missed?
    My current fallback is to use the web client, but it would be best to avoid the unnecessary transcoding.

    Thanks in advance :D
    Go to solution
    TheDreadPirate
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    Posts: 15,374
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    #2
    2024-07-17, 01:13 PM
    I will look into this when I get home tonight.

    What server version are you running and what Jellyfin Media Player version are you running.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Olomorn
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    #3
    2024-07-17, 03:24 PM
    Thanks! My server is running Jellyfin 10.9.7 (on Debian 11.10, bare metal), and my client is version 1.11.1 (windows x64).
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #4
    2024-07-18, 01:28 AM
    It definitely shows up on mine.

       

    Try this.

    Go to C:\Users\yourUser\appdata\local.  There will be a "jellyfinmediaplayer" and "Jellyfin Media Player" folder.  Delete both.  Re-open Jellyfin and log back in.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Olomorn
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jul
    Reputation: 0
    #5
    2024-07-18, 07:08 AM (This post was last modified: 2024-07-18, 08:02 AM by Olomorn. Edited 1 time in total.)
    Oh, I probably should have thought of that myself. It works, thanks a lot!
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