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    Jellyfin Forum Support Troubleshooting SOLVED: Play error Due to a fatal player error, playback failed.

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    SOLVED: Play error Due to a fatal player error, playback failed.

    Play error Due to a fatal player error, playback failed.
    sunruibin
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    #1
    2024-10-25, 06:15 PM (This post was last modified: 2024-10-25, 06:25 PM by TheDreadPirate. Edited 2 times in total.)
    播放错误
    由于致命的播放器错误,播放失败。
    {“Protocol”:1,“id”:“182857a5f45964d7593e87fb764b2603”,“Path”:“http://{IPTV Source - Censored by TDP}/index.m3u8”,“EncoderPath”:null,“EncoderProtocol”:null,“Type”:0,“Container”:null,“Size”:null,“Name”:null,“IsRemote”:true,“ETag”:null,“RunTimeTicks”:null,“ReadAtNativeFramerate”:false,“IgnoreDts”:true,“IgnoreIndex”:false,“GenPtsInput”:false,“SupportsTranscoding”:true,“SupportsDirectStream”:false,”SupportsDirectPlay“:true,”IsInfiniteStream“:true,”RequiresOpening“:true,”OpenToken“:null,”RequiresClosing“:true,”LiveStreamId“:”e2329f4997b378e64ccf8fa396deb76e_af999c25a00715699361240d4c6c7a53_182857a5f45964d7593e87fb764b2603“,”BufferMs“:null,”RequiresLooping“:false,”SupportsProbing“:true,”VideoType“:null,”IsoType“:null,”Video3DFormat“:null,”MediaStreams“:[{”Codec“:null,”CodecTag“:null,”Language“:null,”ColorRange“:null,”ColorSpace“:null,”ColorTransfer“:null,”ColorPrimaries“:null,”DvVersionMajor“:null,”DvVersionMinor“:null,”DvProfile“:null,”DvLevel“:null,”RpuPresentFlag“:null,”ElPresentFlag“:null,”BlPresentFlag“:null,”DvBlSignalCompatibilityId“:null,”Comment“:null,”TimeBase“:null,”CodecTimeBase“:null,”Title“:null,”VideoRange“:1,”VideoRangeType“:1,”VideoDoViTitle“:null,”AudioSpatialFormat“:0,”LocalizedUndefined“:null,”LocalizedDefault“:null,”LocalizedForced“:null,”LocalizedExternal”“:null,”LocalizedHearingImpaired“:null,”DisplayTitle“:”SDR“,”NalLengthSize“:null,”IsInterlaced“:true,”IsAVC“:null,”ChannelLayout“:null,”BitRate“:2000000,”BitDepth“:null,”RefFrames“:null,”PacketLength“:null,”Channels“:null,”SampleRate“:null,”IsDefault“:false,”IsForced“:false,”IsHearingImpaired“:false,”Height“:null,”Width“:null,”AverageFrameRate“:null,”RealFrameRate“:null,”Profile“:null,”Type“:1,”AspectRatio“:null,”Index“:-1,”Score“:null,”IsExternal“:false,”DeliveryMethod“:null,”DeliveryUrl“:null,”IsExternalUrl“:null,”IsTextSubtitleStream“:false,”SupportsExternalStream“:false,”Path“:null,”PixelFormat“:null,”Level“:null,”IsAnamorphic“:null},{”Codec“:null,”CodecTag“:null,”Language“:null,”ColorRange“:null,”ColorSpace“:null,”ColorTransfer“:null,”ColorPrimaries“:null,”DvVersionMajor“:null,”DvVersionMinor“:null,”DvProfile“:null,”DvLevel“:null,”RpuPresentFlag“:null,”ElPresentFlag“:null,”BlPresentFlag“:null,”DvBlSignalCompatibilityId“:null,”Comment“:null,”TimeBase“:null,”CodecTimeBase“:null,”Title“:null,”VideoRange“:0,”VideoRangeType“:0,”VideoDoViTitle“:null,”AudioSpatialFormat“:0,”LocalizedUndefined“:null,”LocalizedDefault“:null,”LocalizedForced“:null,”LocalizedExternal“:null,”LocalizedHearingImpaired“:null,”DisplayTitle“:”“,”NalLengthSize“:null,”IsInterlaced“:false,”IsAVC“:null,”ChannelLayout“:null,”BitRate“:null,”BitDepth“:null,“RefFrames”:null,“PacketLength”:null,“Channels”:null,“SampleRate”:null,“IsDefault”:false,“IsForced”:false,“IsHearingImpaired”:false,“Height”:null,“Width”:null,“AverageFrameRate”:null,“RealFrameRate”:null,“Profile”:null,“Type”:0,“AspectRatio”:null,“Index”:-1,“Score”:null,“IsExternal”:false,“DeliveryMethod”:null,“DeliveryUrl”:null,“IsExternalUrl”:null,“IsTextSubtitleStream”:false,“SupportsExternalStream”:false,“Path”:null,“PixelFormat”:null,”Level“:null,”IsAnamorphic“:null}],”MediaAttachments“:[],”Formats“:[],”Bitrate“:20000000,”Timestamp“:null,”RequiredHttpHeaders“:{”User-Agent“:”Mozilla/5.0 (Windows NT 10.0;Win64 的;x64) AppleWebKit/537.36 (KHTML,如 Gecko) Chrome/122.0.0.0 Safari/537.36“},”TranscodingUrl“:null,”TranscodingSubProtocol“:0,”TranscodingContainer“:null,”AnalyzeDurationMs“:3000,”DefaultAudioStreamIndex“:null,”DefaultSubtitleStreamIndex“:null}

    /usr/lib/jellyfin-ffmpeg/ffmpeg -analyzeduration 3000000 -probesize 1G -user_agent "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.0.0 Safari/537.36" -fflags +igndts -noautorotate -i "http://{IPTV Source - Censored by TDP}/index.m3u8" -map_metadata -1 -map_chapters -1 -threads 0 -sn -codec:v:0 h264_vaapi -rc_mode VBR -b:v 20000000 -maxrate 20000000 -bufsize 40000000 -profile:v:0 high -sei -a53_cc -force_key_frames:0 "expr:gte(t,n_forced*3)" -vf "setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,yadif=0Thumbs-down0,format=nv12,hwupload_vaapi" -flags -global_header -codec:a:0 libfdk_aac -ac 6 -ab 384000 -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_base_url "hls/c3eded3ecc19858d5421c6cb6f3c8534/" -hls_segment_filename "/cache/transcodes/c3eded3ecc19858d5421c6cb6f3c8534%d.ts" -hls_playlist_type event -hls_list_size 0 -y "/cache/transcodes/c3eded3ecc19858d5421c6cb6f3c8534.m3u8"


    ffmpeg version 6.0.1-Jellyfin Copyright © 2000-2023 the FFmpeg developers
      built with gcc 12 (Debian 12.2.0-14)
      configuration: --prefix=/usr/lib/jellyfin-ffmpeg --target-os=linux --extra-version=Jellyfin --disable-doc --disable-ffplay --disable-ptx-compression --disable-static --disable-libxcb --disable-sdl2 --disable-xlib --enable-lto --enable-gpl --enable-version3 --enable-shared --enable-gmp --enable-gnutls --enable-chromaprint --enable-opencl --enable-libdrm --enable-libxml2 --enable-libass --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libdav1d --enable-libsvtav1 --enable-libwebp --enable-libvpx --enable-libx264 --enable-libx265 --enable-libzvbi --enable-libzimg --enable-libfdk-aac --arch=amd64 --enable-libshaderc --enable-libplacebo --enable-vulkan --enable-vaapi --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      58.  2.100 / 58.  2.100
      libavcodec    60.  3.100 / 60.  3.100
      libavformat    60.  3.100 / 60.  3.100
      libavdevice    60.  1.100 / 60.  1.100
      libavfilter    9.  3.100 /  9.  3.100
      libswscale      7.  1.100 /  7.  1.100
      libswresample  4. 10.100 /  4. 10.100
      libpostproc    57.  1.100 / 57.  1.100
    http://{IPTV Source - Censored by TDP}/index.m3u8:网络无法访问
    http://{IPTV Source - Censored by TDP}/index.m3u8: Network is unreachable
    TheDreadPirate
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    #2
    2024-10-25, 06:28 PM
    Your IPTV provider is unreachable.

    Either they were taken down, they've changed addresses, or they are blocking certain user agents.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    sunruibin
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    #3
    2024-10-25, 06:42 PM
    But when I use 10.8.14, I can access the same source normally, but the latest version doesn't work as the logs show network issues
    TheDreadPirate
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    #4
    2024-10-25, 06:56 PM
    In 10.8.13 did you have IPv6 enabled or disabled? How about in 10.9? Is IPv6 enabled or disabled?

    The address it was trying to reach was an IPv6 address, which tells me the host supports IPv6 but you may not have it enabled in Jellyfin.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    sunruibin
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    #5
    2024-10-25, 07:39 PM
    I have enabled an IPV6 address normally
    TheDreadPirate
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    #6
    2024-10-25, 07:41 PM
    What version of Jellyfin 10.9 are you running?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    sunruibin
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    #7
    2024-10-25, 07:54 PM
    What cannot be watched normally is 10.9.11
    TheDreadPirate
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    #8
    2024-10-25, 08:07 PM
    If you have VLC installed on your PC, can you try putting your IPTV link into VLC? Does it work in VLC? You can also try creating a separate container running jellyfin 10.8.13 and try your IPTV link in the older version.

    We are trying to verify that the IPTV link still works.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    sunruibin
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    #9
    2024-10-25, 08:11 PM (This post was last modified: 2024-10-25, 08:15 PM by TheDreadPirate. Edited 1 time in total.)
    {Censored by TDP}
    sunruibin
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    #10
    2024-10-25, 08:18 PM
    How to install a specified version of a container
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