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    Jellyfin Forum Support Troubleshooting SOLVED: Problem installing via ASUSTOR App Central

     
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    SOLVED: Problem installing via ASUSTOR App Central

    Trying to do a basic install on ASUSTOR via App Central but getting Connection Closed error
    MrAtoz
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    Posts: 2
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    Joined: 2025 Dec
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    #1
    2025-12-04, 03:38 PM (This post was last modified: Yesterday, 08:02 PM by MrAtoz. Edited 1 time in total. Edit Reason: Resolved issue )
    Here's the environment:
    • ASUSTOR Drivestor2 (Model AS1102T)
    • ADM v 5.1.0.RN42
    • Docker Engine v 28.1.1.r54
    • Jellyfin v 10.11.3.r01

    Trying the simplest route first, I just installed Docker Engine and then Jellyfin via App Central. When I try to open Jellyfin from ADM, I get a Connection Reset or Connection Closed error. The failing URL is https://192.168.xxx.xxx:28920/ (where 192.168.xxx.xxx is the local IP address for my NAS).

    I'm hoping that there's just some NAS configuration item that I'm missing here. I have been running Plex locally on this NAS with no issues.

    Thanks for any suggestions on how to troubleshoot!
    MrAtoz
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    Junior Member

    Posts: 2
    Threads: 1
    Joined: 2025 Dec
    Reputation: 1
    #2
    Yesterday, 08:01 PM
    Update: Working with the maintainer of the App Central Jellyfin package, I was able to resolve this. The problem was that I was trying to launch Jellyfin from the ASUSTOR ADM running over HTTPS, but Jellyfin wasn't configured to accept HTTPS requests. 

    Solution:
    1. Log into ADM over HTTP
    2. Start Jellyfin
    3. Do basic Jellyfin configuration
    4. Configure Jellyfin to use HTTPS
    5. Reboot the NAS

    After this, I was able to log into Jellyfin the usual way over HTTPS.
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