SOLVED: Separating Movies that are grouped as Part 1/2

[VioletLeporid]

I am running a server from the Windows installer, currently on version 10.8.10 as I'm trying to organize everything and get it up to date.

Here is the problem:

There are some movies that are "Part 1" and "Part 2" of a book adaptation. Initially, Jellyfin seemed to treat this situation as expected: two separate movies, with "Part 1" and "Part 2" in the name, which will automatically get added to a collection in order.

Example: Harry Potter and the Deathly Hallows. There are two separate movies, which Jellyfin kept separate in the list of movies, labeled "Harry Potter and the Deathly Hallows - Part 1" and  "Harry Potter and the Deathly Hallows - Part 2", giving me the expected 8 movies in the full collection

For some reason, this has changed at some point, and they now show as a single item, "Harry Potter and the Deathly Hallows", which has a nested Part 2 when you view its page. This is also the case with The Hunger Games: Mockingjay, which has two parts, but only showed as a single item as soon as I loaded it in, it didn't even stay separate initially like the other one did. This in unintuitive to me, and I would like these movies to always be displayed as separate items.

Ideally, there should be an option under Edit Metadata, or a general server option, for grouping movies like this, and please let me know if such an option exists, as I wasn't able to find it. Assuming it doesn't, I think the best solution for now is to try to find a workaround to force these movies to display separately, but I have been unable to find one after deleting and re-adding the movies several times in different orders, including locking the metadata of one before I add the other one, so I'm looking for any help in trying to get this to work in the way I want it to.

Thanks in advance for any help you can give me. I believe I gave all the relevant info since this is a general Jellyfin issue that's probably not specific to my system, but let me know if I need to provide anything else 

[TheDreadPirate]

Can you provide the folder structure and file names for Deathly Hallows?

[niels]

I would strongly advise to update your server to 10.8.13 due to the various security issues fixed since.

[TheDreadPirate]

Echoing Niels, upgrade to .13 since there are a lot of bug fixes and important security fixes.

On topic, here is how I have Deathly Hallows setup. The library points to /media/library/Movies

Code:

chris@rat-trap:/media/library/Movies$ ll Harry\ Potter\ and\ the\ Deathly\ Hallows\ Part\ *
'Harry Potter and the Deathly Hallows Part 1':
total 9856376
drwxr-x---  2 chris jellyfin        4096 Feb  1 23:38  ./
drwxr-x--- 74 chris jellyfin        4096 Feb  2 00:16  ../
-rw-r-----  1 chris jellyfin 10092913994 Jun  4  2023 'Harry Potter and the Deathly Hallows Part 1.mkv'

'Harry Potter and the Deathly Hallows Part 2':
total 9740372
drwxr-x---  2 chris jellyfin       4096 Feb  1 23:38  ./
drwxr-x--- 74 chris jellyfin       4096 Feb  2 00:16  ../
-rw-r-----  1 chris jellyfin 9974128629 Jun  4  2023 'Harry Potter and the Deathly Hallows Part 2.mkv'

[VioletLeporid]

Can you provide the folder structure and file names for Deathly Hallows?

I have the collection of Harry Potter movies grouped into a single folder which is inside the main "Movies" folder that I have Jellyfin pointed to. I prefer a structure where I don't have as many folders, so I admit I hadn't thought to try separating them into different folders, and while I'd rather not do that I guess it would be worth it to fix this issue. Is that what you would suggest or were you going in a different direction?

---

Echoing Niels, upgrade to .13 since there are a lot of bug fixes and important security fixes.

On topic, here is how I have Deathly Hallows setup.  The library points to /media/library/Movies

Code:

chris@rat-trap:/media/library/Movies$ ll Harry\ Potter\ and\ the\ Deathly\ Hallows\ Part\ *
'Harry Potter and the Deathly Hallows Part 1':
total 9856376
drwxr-x---  2 chris jellyfin        4096 Feb  1 23:38  ./
drwxr-x--- 74 chris jellyfin        4096 Feb  2 00:16  ../
-rw-r-----  1 chris jellyfin 10092913994 Jun  4  2023 'Harry Potter and the Deathly Hallows Part 1.mkv'

'Harry Potter and the Deathly Hallows Part 2':
total 9740372
drwxr-x---  2 chris jellyfin      4096 Feb  1 23:38  ./
drwxr-x--- 74 chris jellyfin      4096 Feb  2 00:16  ../
-rw-r-----  1 chris jellyfin 9974128629 Jun  4  2023 'Harry Potter and the Deathly Hallows Part 2.mkv'

That looks essentially the same as what I have. Does it display them as separate items for you with this setup?

[TheDreadPirate]

Yes. But it sounds like you've nested your Harry Potter movies inside a sub folder within your Movies folder. This is not supported.

[VioletLeporid]

Yes.  But it sounds like you've nested your Harry Potter movies inside a sub folder within your Movies folder.  This is not supported.

After moving all the movies into the main folder, the problem persists. The behavior appears to be exactly the same, and my files have exactly the same names as yours.

[duckrental]

Try adding tmdbid tags to the file names - Deathly Hallows part 1 would have [tmdbid-12444] and part 2 would have [tmdbid-12445].

[TheDreadPirate]

In addition to what duckrental suggested, I'm assuming you rescanned after renaming. Which metadata provider is your primary for this library?

[VioletLeporid]

Try adding tmdbid tags to the file names - Deathly Hallows part 1 would have [tmdbid-12444] and part 2 would have [tmdbid-12445].

Okay, I'm not sure which part of this process was the solution, and I don't feel like doing the trial and error to figure that out right now, maybe later, but here is the process that seems to have worked. I did try switching the primary metadata provider as well, but I doubt that had an effect since originally my primary metadata provider was tmbd, which seems to be the way to go for this:

1. I followed duckrental's suggestion of adding tmdbid tags to the file names
2. I refreshed the metadata for both parts
3. For Hunger Games, I had to Identify the movies, and I made sure to choose the options from tmdb

It's also worth noting that while I moved the Hunger Games movies into the main Movies folder, I left the Harry Potter movies in their subfolder, and I got the same result for both, so while it may not be officially supported, it would seem that having the movies in subfolders has no negative effect here.

Thanks for the suggestions y'all, and don't worry, once I finish reorganizing I'll update to the latest version