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    Jellyfin Forum Support Troubleshooting SOLVED: Slow transcodes on arc a380

     
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    SOLVED: Slow transcodes on arc a380

    Hardware transcoding stopped working fast enough
    sthtyekujetyk
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    Posts: 20
    Threads: 4
    Joined: 2023 Dec
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    Country:Italy
    #1
    2024-05-18, 10:19 PM (This post was last modified: 2024-05-18, 10:46 PM by sthtyekujetyk. Edited 2 times in total.)
    It used to transcode fine but now it does so very slowly.
    I am pretty sure it is not transcoding through the cpu because i don't see any spikes, it looks like it is just a very slow gpu transcoding now

    I think this problem started when i updated the jellyfin image in my docker container, currently running 10.9.2
    Edit:
    I just tried to spin up a new container with new volumes, using version 10.8.13 and the problem is still there.
    Could this be some kind of hardware failure? How do i investigate this?

    Docker compose:
    Code:
      jellyfin:
        image: jellyfin/jellyfin:latest
        container_name: jellyfin
        user: "1006:2002"
        group_add:
          - "105" // render group
        network_mode: 'host'
        devices:
          - "/dev/dri/renderD128:/dev/dri/renderD128"
        volumes:
          - "/mnt/media:/mnt/media"
          - "jellyfin_cache:/cache"
          - "jellyfin_config:/config"
        restart: 'unless-stopped'
        extra_hosts:
          - 'host.docker.internal:host-gateway'

    Transcode log
    Logs
    Settings
    Go to solution
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2024-05-18, 10:56 PM
    What is the underlying Linux distro and kernel?

    Also, long shot, instead of passing in the specific render device, try passing in /dev/driConfused-facedev/dri. It has made a difference for other users. No idea why it would matter.

    Also, what CPU do you have? Is it an Intel CPU with an iGPU?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    sthtyekujetyk
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    Posts: 20
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    Joined: 2023 Dec
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    Country:Italy
    #3
    2024-05-18, 11:05 PM
    I am running proxmox with kernel 6.5.11-4-pve
    On top of proxmox there is debian vm with kernel 6.6.13+bpo-amd64

    The cpu is an amd ryzen 9 7900
    I did try the /dev/dri trick but it made no difference
    The interesting part is that this setup used to work correctly
    I made this post a while ago which may contain some useful information
    sthtyekujetyk
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    Threads: 4
    Joined: 2023 Dec
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    Country:Italy
    #4
    2024-05-18, 11:44 PM
    I just rebooted multiple times my proxmox host and finally it started transcoding again
    Apparently there is an issue where occasionally it does not transcode properly after a reboot

    Will dig deeper and post more info if i find anything later
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