Movie not showing up in library

[nadimz]

Hi,

There's one movie that's not showing up in one of my libraries. The movie appears once in the logs when I do a library scan in "Replace all metadata" refresh mode. But I can't see any error or anything that indicates why it doesn't appear in the library.

Any suggestions on how to continue troubleshooting? My setup and configuration below.

I place each move in its own directory and all movies in the directory/library have the same permissions:

Code:

server:~/movies/animation/How to Train Your Dragon$ ll
total 1091808
drwxrwxr-x  2 1000 1000       4096 Mar 18 15:56  ./
drwxrwxr-x 75 1000 1000       4096 Mar 16 16:17  ../
-rw-r--r--  1 1000 1000       37215 Mar 18 15:56  folder.jpg
-rwxr--r--  1 1000 1000 1117949711 Nov 28 12:50 'How to Train Your Dragon.mkv'*
-rw-r--r--  1 1000 1000       3657 Mar 15 13:34 'How to Train Your Dragon.nfo'
-rw-r--r--  1 1000 1000       3736 Mar 18 15:56  movie.nfo

My docker compose file:

Code:

services:
  jellyfin:
    image: jellyfin/jellyfin
    container_name: jellyfin
    user: 1000:1000
    ports:
      - "8096:8096"
      - "8920:8920"
      - "1900:1900"
      - "7359:7359"
    volumes:
      - /home/jellyfin/config:/config
      - /home/jellyfin/cache:/cache
      - type: bind
        source: /home/movies/animation
        target: /animation
    restart: 'unless-stopped'

Logs:

Code:

[2025-03-18 16:56:50.271 +01:00] [INF] [11] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Starting "/usr/lib/jellyfin-ffmpeg/ffprobe" with args "-analyzeduration 200M -probesize 1G -i file:\"/animation/How to Train Your Dragon/How to Train Your Dragon.mkv\" -threads 0 -v warning -print_format json -show_streams -show_chapters -show_format"

My logging.json:

Code:

{
  "Serilog": {
    "MinimumLevel": {
      "Default": "Debug",
      "Override": {
        "": "Debug"
      }
    }
  }
}

[TheDreadPirate]

Can you share the contents of movie.nfo?

[theguymadmax]

Could you provide the contents of the movie.nfo file? It would also be helpful if you could share additional log entries before and after that line, as one line alone isn't very useful. Also, disable debugging in the logs, as it often doesn't provide much value and makes the logs harder to interpret. Also, does the movie appear in the metadata manager?

[nadimz]

Also, does the movie appear in the metadata manager?

No. It does not appear in the metadata manager.

Now I see in movie.nfo that it's for a different movie! Thanks for the pointers.
I can change the folder name and add the year and maybe a movie provider ID to help jellyfin identify it correctly. I guess that will fix it. Any other recommendation?

movie.nfo

Code:

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<movie>
  <plot>It's been ten years since the dragons moved to the Hidden World, and even though Toothless doesn't live in New Berk anymore, Hiccup continues the holiday traditions he once shared with his best friend. But the Vikings of New Berk were beginning to forget about their friendship with dragons. Hiccup, Astrid, and Gobber know just what to do to keep the dragons in the villagers' hearts. And across the sea, the dragons have a plan of their own...</plot>
  <lockdata>false</lockdata>
  <dateadded>2024-11-28 12:50:53</dateadded>
  <title>How to Train Your Dragon: Homecoming</title>
  <originaltitle>How to Train Your Dragon: Homecoming</originaltitle>
  <director>Tim Johnson</director>
  <writer>Jonathan Groff</writer>
  <writer>Jon Pollack</writer>
  <credits>Jonathan Groff</credits>
  <credits>Jon Pollack</credits>
  <trailer>plugin://plugin.video.youtube/play/?video_id=CehPixdKUuE</trailer>
  <rating>8.017</rating>
  <year>2019</year>
  <mpaa>ES-7</mpaa>
  <imdbid>tt11112140</imdbid>
  <tmdbid>638507</tmdbid>
  <premiered>2019-12-03</premiered>
  <releasedate>2019-12-03</releasedate>
  <runtime>98</runtime>
  <country>United States of America</country>
  <genre>Animation</genre>
  <genre>Fantasy</genre>
  <genre>Adventure</genre>
  <genre>Action</genre>
  <genre>Family</genre>
  <studio>DreamWorks Animation</studio>
  <tag>dragon</tag>
  <tag>short film</tag>
  <tag>adoring</tag>
  <art>
    <poster>/animation/How to Train Your Dragon/folder.jpg</poster>
  </art>
  <actor>
    <name>Jay Baruchel</name>
    <role>Hiccup Horrendous Haddock III (voice)</role>
    <type>Actor</type>
    <sortorder>0</sortorder>
    <thumb>/config/metadata/People/J/Jay Baruchel/folder.jpg</thumb>
  </actor>
  <actor>
    <name>America Ferrera</name>
    <role>Astrid Hofferson (voice)</role>
    <type>Actor</type>
    <sortorder>1</sortorder>
    <thumb>/config/metadata/People/A/America Ferrera/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Gerard Butler</name>
    <role>Stoick the Vast (voice)</role>
    <type>Actor</type>
    <sortorder>2</sortorder>
    <thumb>/config/metadata/People/G/Gerard Butler/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Craig Ferguson</name>
    <role>Gobber the Belch (voice)</role>
    <type>Actor</type>
    <sortorder>3</sortorder>
    <thumb>/config/metadata/People/C/Craig Ferguson/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Christopher Mintz-Plasse</name>
    <role>Fishlegs Ingerman (voice)</role>
    <type>Actor</type>
    <sortorder>4</sortorder>
    <thumb>/config/metadata/People/C/Christopher Mintz-Plasse/folder.jpg</thumb>
  </actor>
  <actor>
    <name>Craig Rittenbaum</name>
    <role>Associate Producer</role>
    <type>Producer</type>
  </actor>
  <id>tt11112140</id>
  <fileinfo>
    <streamdetails>
      <video>
        <codec>h264</codec>
        <micodec>h264</micodec>
        <bitrate>1523321</bitrate>
        <width>1920</width>
        <height>1080</height>
        <aspect>16:9</aspect>
        <aspectratio>16:9</aspectratio>
        <framerate>23.97449</framerate>
        <language>ara</language>
        <scantype>progressive</scantype>
        <default>True</default>
        <forced>False</forced>
        <duration>97</duration>
        <durationinseconds>5871</durationinseconds>
      </video>
      <audio>
        <codec>ac3</codec>
        <micodec>ac3</micodec>
        <bitrate>128000</bitrate>
        <language>ara</language>
        <scantype>progressive</scantype>
        <channels>2</channels>
        <samplingrate>48000</samplingrate>
        <default>True</default>
        <forced>False</forced>
      </audio>
    </streamdetails>
  </fileinfo>

[nadimz]

I Should also point out that I have the other movie (the one in movie.nfo) in my library. So I didn't catch the misidentification problem. Basically there are two different movies that are identified as the same movie (?).

[TheDreadPirate]

I've been putting the TMDB ID in every movie/show. I no longer have to manually ID anything since I've started doing that.

[nadimz]

I confirm that adding the year to the folder name fixed the problem. Thanks everyone for the help.

[nadimz]

I've been putting the TMDB ID in every movie/show.  I no longer have to manually ID anything since I've started doing that.

Sounds like a good habit to have. I will start to do the same.