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    Jellyfin Forum Support Troubleshooting Play Back Issue

     
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    Play Back Issue

    Playback Error Playback failed due to a fatal player error.
    perkunas
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    Junior Member

    Posts: 35
    Threads: 6
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #1
    2024-11-21, 03:00 AM
    I was trying to do an update and now I'm getting this

    Playback Error
    Playback failed due to a fatal player error.

    Not sure how to fix it
    Please help
    Tnx
    alleycat
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    Member

    Posts: 72
    Threads: 19
    Joined: 2024 Sep
    Reputation: 0
    Country:United States
    #2
    2024-11-21, 03:16 AM
    (2024-11-21, 03:00 AM)perkunas Wrote: I was trying to do an update and now I'm getting this

    Playback Error
    Playback failed due to a fatal player error.

    Not sure how to fix it
    Please help
    Tnx

    After my upgrade, this helped my problem.

    https://forum.jellyfin.org/t-solved-upgr...10-1-issue
    Jellyfin 10.10.7 (bare metal)
    Ubuntu 24.04.2 LTS, OS 1TB NVMe
    Dell OptiPlex 7050 Intel i7-6700 32GB ram
    Intel Arc A310 ELF
    Storage: TrueNas Mini R Raidz2 45 TiB (Samba shares)
    Gateway: Netgate 4200 PFsense/HAproxy

    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #3
    2024-11-21, 03:11 PM
    (2024-11-21, 03:00 AM)perkunas Wrote: I was trying to do an update and now I'm getting this

    Playback Error
    Playback failed due to a fatal player error.

    Not sure how to fix it
    Please help
    Tnx

    Can you share your Jellyfin log via pastebin?  And provide info about the server and client?  Server OS, specs, virtualization, install method.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    perkunas
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    Junior Member

    Posts: 35
    Threads: 6
    Joined: 2024 Nov
    Reputation: 0
    Country:Canada
    #4
    2024-12-01, 08:06 PM
    I have never used pastebin but here goes
    https://pastebin.com/Sz9rkqx6
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #5
    2024-12-02, 01:43 AM
    What are your hardware specs and can you provide your docker compose for this container?

    And share one of your ffmpeg logs via pastebin? They are in the same directory as the jellyfin log.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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