SOLVED: Unable to connect, unRaid docker

[PapaTrotsky]

Edit: Solved! I stopped jellyfin, than I ran the new permissions utility and went into my appdata\jellyfin\data\data folder and deleted my -wal -shm and -journal files. I restarted jellyfin and everything started correctly. Thank you TheDreadPirate

Hello, I recently started using Jellyfin, I set it up a couple of months ago and added some music. Today I attempted to login and start using it for a TV series. My browser threw an error saying "Unable to connect". I noticed my server was down so I restarted it, and after it came online I tried Jellyfin again and it still was unable to connect. So I tried the android app and it can't find the server either.

After about 2 hours of looking up errors and troubleshooting I'm here. I have the linuxserver.io jellyfin docker container installed on my unRaid server, both are on the most recent stable releases. (Unraid is 6.12.4, jellyfin is 10.8.12). Jellyfin is in my appdata share which is stored in my cache pool with 2 250GB SSDs in a mirrored configuration, there's currently 224GBs free, my array has 3.95GB free and is where I store the media. I've tried reinstalling the container, forcing updates, and messing with the IP settings across all of my devices including my router. Nothing makes it work. I am able to access the WebUI for the server and my other dockers so I know this is a jellyfin specific issue.

Here's a log from one of the start cycles, the log repeats every few minutes, I think jellyfin is crashing and restarting.

Code:

[14:27:56] [INF] [1] Main: Jellyfin version: 10.8.12
[14:27:56] [INF] [1] Main: Environment Variables: ["[JELLYFIN_WEB_DIR, /usr/share/jellyfin/web]", "[JELLYFIN_DATA_DIR, /config/data]", "[JELLYFIN_PublishedServerUrl, 192.168.0.5]", "[JELLYFIN_CACHE_DIR, /config/cache]", "[JELLYFIN_CONFIG_DIR, /config]", "[JELLYFIN_LOG_DIR, /config/log]"]
[14:27:56] [INF] [1] Main: Arguments: ["/usr/lib/jellyfin/bin/jellyfin.dll", "--ffmpeg=/usr/lib/jellyfin-ffmpeg/ffmpeg"]
[14:27:56] [INF] [1] Main: Operating system: Linux
[14:27:56] [INF] [1] Main: Architecture: X64
[14:27:56] [INF] [1] Main: 64-Bit Process: True
[14:27:56] [INF] [1] Main: User Interactive: True
[14:27:56] [INF] [1] Main: Processor count: 16
[14:27:56] [INF] [1] Main: Program data path: /config/data
[14:27:56] [INF] [1] Main: Web resources path: /usr/share/jellyfin/web
[14:27:56] [INF] [1] Main: Application directory: /usr/lib/jellyfin/bin/
[14:27:56] [INF] [1] Emby.Server.Implementations.AppBase.BaseConfigurationManager: Setting cache path: /config/cache
[14:27:56] [INF] [1] Emby.Server.Implementations.ApplicationHost: Loading assemblies
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly Jellyfin.Plugin.CoverArtArchive, Version=7.0.0.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/Cover Art Archive_7.0.0.0/Jellyfin.Plugin.CoverArtArchive.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly MetaBrainz.Common.Json, Version=5.0.0.0, Culture=neutral, PublicKeyToken=be12cbb629c03021 from /config/data/plugins/Cover Art Archive_7.0.0.0/MetaBrainz.Common.Json.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly MetaBrainz.MusicBrainz.CoverArt, Version=4.0.0.0, Culture=neutral, PublicKeyToken=be12cbb629c03021 from /config/data/plugins/Cover Art Archive_7.0.0.0/MetaBrainz.MusicBrainz.CoverArt.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly Jellyfin.Plugin.IMVDb, Version=3.0.0.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/IMVDb_3.0.0.0/Jellyfin.Plugin.IMVDb.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly Jellyfin.Plugin.Tvdb, Version=10.0.0.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/TheTVDB_10.0.0.0/Jellyfin.Plugin.Tvdb.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly TvDbSharper, Version=3.2.2.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/TheTVDB_10.0.0.0/TvDbSharper.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly Jellyfin.Plugin.TMDbBoxSets, Version=10.0.0.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/TMDb Box Sets_10.0.0.0/Jellyfin.Plugin.TMDbBoxSets.dll
[14:27:56] [INF] [1] Emby.Server.Implementations.Plugins.PluginManager: Loaded assembly Jellyfin.Plugin.Vgmdb, Version=2.0.0.0, Culture=neutral, PublicKeyToken=null from /config/data/plugins/VGMdb_2.0.0.0/Jellyfin.Plugin.Vgmdb.dll
[14:27:56] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN addresses : [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
[14:27:56] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Defined LAN exclusions : []
[14:27:56] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using LAN addresses: [10.0.0.0/8,172.16.0.0/12,192.168.0.0/16]
[14:27:56] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind addresses: []
[14:27:56] [INF] [1] Jellyfin.Networking.Manager.NetworkManager: Using bind exclusions: []
[14:29:32] [FTL] [1] Main: Error while starting server.
Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 15: 'locking protocol'.
  at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
  at Microsoft.Data.Sqlite.SqliteCommand.PrepareAndEnumerateStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteCommand.GetStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteDataReader.NextResult()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteScalar()
  at Microsoft.EntityFrameworkCore.Storage.RelationalCommand.ExecuteScalar(RelationalCommandParameterObject parameterObject)
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.Exists()
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.GetAppliedMigrations()
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetAppliedMigrations(DatabaseFacade databaseFacade)
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetPendingMigrations(DatabaseFacade databaseFacade)
  at Jellyfin.Server.Implementations.JellyfinDbProvider..ctor(IServiceProvider serviceProvider, IApplicationPaths appPaths, ILogger`1 logger)
  at System.RuntimeMethodHandle.InvokeMethod(Object target, Span`1& arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
  at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.CreateServiceAccessor(Type serviceType)
  at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType, ServiceProviderEngineScope serviceProviderEngineScope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType)
  at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider)
  at Emby.Server.Implementations.ApplicationHost.Resolve[T]()
  at Emby.Server.Implementations.ApplicationHost.InitializeServices()
  at Jellyfin.Server.Program.StartApp(StartupOptions options)
[14:29:32] [INF] [1] Main: Running query planner optimizations in the database... This might take a while
[14:31:07] [FTL] [1] Main: Unhandled Exception
Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 15: 'locking protocol'.
  at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
  at Microsoft.Data.Sqlite.SqliteCommand.PrepareAndEnumerateStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteCommand.GetStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteDataReader.NextResult()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteScalar()
  at Microsoft.EntityFrameworkCore.Storage.RelationalCommand.ExecuteScalar(RelationalCommandParameterObject parameterObject)
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.Exists()
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.GetAppliedMigrations()
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetAppliedMigrations(DatabaseFacade databaseFacade)
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetPendingMigrations(DatabaseFacade databaseFacade)
  at Jellyfin.Server.Implementations.JellyfinDbProvider..ctor(IServiceProvider serviceProvider, IApplicationPaths appPaths, ILogger`1 logger)
  at System.RuntimeMethodHandle.InvokeMethod(Object target, Span`1& arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
  at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.CreateServiceAccessor(Type serviceType)
  at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType, ServiceProviderEngineScope serviceProviderEngineScope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType)
  at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider)
  at Emby.Server.Implementations.ApplicationHost.Resolve[T]()
  at Jellyfin.Server.Program.StartApp(StartupOptions options)
  at Jellyfin.Server.Program.<Main>(String[] args)
Unhandled exception. Microsoft.Data.Sqlite.SqliteException (0x80004005): SQLite Error 15: 'locking protocol'.
  at Microsoft.Data.Sqlite.SqliteException.ThrowExceptionForRC(Int32 rc, sqlite3 db)
  at Microsoft.Data.Sqlite.SqliteCommand.PrepareAndEnumerateStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteCommand.GetStatements(Stopwatch timer)+MoveNext()
  at Microsoft.Data.Sqlite.SqliteDataReader.NextResult()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader(CommandBehavior behavior)
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteReader()
  at Microsoft.Data.Sqlite.SqliteCommand.ExecuteScalar()
  at Microsoft.EntityFrameworkCore.Storage.RelationalCommand.ExecuteScalar(RelationalCommandParameterObject parameterObject)
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.Exists()
  at Microsoft.EntityFrameworkCore.Migrations.HistoryRepository.GetAppliedMigrations()
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetAppliedMigrations(DatabaseFacade databaseFacade)
  at Microsoft.EntityFrameworkCore.RelationalDatabaseFacadeExtensions.GetPendingMigrations(DatabaseFacade databaseFacade)
  at Jellyfin.Server.Implementations.JellyfinDbProvider..ctor(IServiceProvider serviceProvider, IApplicationPaths appPaths, ILogger`1 logger)
  at System.RuntimeMethodHandle.InvokeMethod(Object target, Span`1& arguments, Signature sig, Boolean constructor, Boolean wrapExceptions)
  at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitConstructor(ConstructorCallSite constructorCallSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSiteMain(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitRootCache(ServiceCallSite callSite, RuntimeResolverContext context)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteVisitor`2.VisitCallSite(ServiceCallSite callSite, TArgument argument)
  at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.Resolve(ServiceCallSite callSite, ServiceProviderEngineScope scope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.CreateServiceAccessor(Type serviceType)
  at System.Collections.Concurrent.ConcurrentDictionary`2.GetOrAdd(TKey key, Func`2 valueFactory)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType, ServiceProviderEngineScope serviceProviderEngineScope)
  at Microsoft.Extensions.DependencyInjection.ServiceProvider.GetService(Type serviceType)
  at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider)
  at Emby.Server.Implementations.ApplicationHost.Resolve[T]()
  at Jellyfin.Server.Program.StartApp(StartupOptions options)
  at Jellyfin.Server.Program.<Main>(String[] args)

[TheDreadPirate]

Make sure there isn't a zombie jellyfin process in task manager.

[PapaTrotsky]

Make sure there isn't a zombie jellyfin process in task manager.

I've restarted unRaid a few times which should of taken care of it.

[TheDreadPirate]

My bad. Completely missed this was on unraid.

Navigate to where you have /config/data mounted. Can you list out the contents of the directory and post it here?

[PapaTrotsky]

My bad.  Completely missed this was on unraid.

Navigate to where you have /config/data mounted.  Can you list out the contents of the directory and post it here?

Alright, so I have jellyfin in my appdata share so it's /mnt/user/appdata/jellyfin. I don't see a config folder so I assume the jellyfin folder is the config folder.

Inside the data folder there's 5 folders: data, metadata, plugins, root, and transcodes.

If I go to the second data folder inside there's 2 folders (playlists and ScheduledTasks) and 6 files: device.txt, jellyfin.db, jellyfin.db-shm, jellyfin.db-wal, library.db, and library.db-journal.

[TheDreadPirate]

1. Backup the entire config folder.
2. Try deleting the shm, wal, and journal files.
3. If that doesn't work, delete both DBs and start over.

[PapaTrotsky]

1.  Backup the entire config folder.
2.  Try deleting the shm, wal, and journal files.
3.  If that doesn't work, delete both DBs and start over.

It doesn't let me delete the files, it says I need permission from a server user called nobody (which doesn't exist) should I try to delete them from the unRaid terminal?

Edit: Just ran the permissions utility and it allowed me to delete them without terminal. Restarted Jellyfin and it started. Thank you! Now I just need to figure out hardware transcoding.