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    Jellyfin Forum Support Troubleshooting SOLVED: Update to 10.10.5 failed - error message for "tray application must be run as admin"

     
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    SOLVED: Update to 10.10.5 failed - error message for "tray application must be run as admin"

    Solved my own problem but documenting for others
    jw2k_fr
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    Posts: 10
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    Joined: 2023 Jul
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    Country:United States
    #1
    2025-02-12, 02:55 AM
    Had an existing Windows x64 server install which was working - something like 10.8.3?  Decided I wanted to try an up-to-date version so downloaded 10.10.5 and launched installer

    Installer recognized an existing install and confirm that an upgrade would be done keeping existing settings.  Clicked through the setup dialogs accepting default offered values.

    Waited a minute or so after install completed, went to System Tray, right-clicked on Jellyfin icon and selected START JELLYFIN.  As has always happened previously I was showen a windows error dialog box with the message "When running Jellyfin as a service, the tray application must be run as Administrator".  This is nothing new, my previous install randomly developed this error at some point and I got past it by configuring the Jellyfin service to run with the NETWORK service which has admin privlieged (don't remember why I chose that service of all the options available, but when I just went back in that was what was being used in the LOG ON tab of the service properties.

    Tried changing the account used for the service to my admin account, did not work.  Changed it to Local System Account and ticked the box allowing it to interact with the desktop and got an error that this kind of service was not allowed.  Unticked that check box and was able to start the Jellyfin service.  

    Have confirmed the Browser control panel works fine and my library is there from prior to the upgrade.  Hope this helps anyone else with the same issue.

    Thanks for the great software!
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