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    Jellyfin Forum Support Troubleshooting Media Scanning & Identification SOLVED: Upgrading server to 10.9.1 broke everything

     
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    SOLVED: Upgrading server to 10.9.1 broke everything

    Sheepyhead
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    #1
    2024-05-17, 04:54 PM
    Hi, I have a Synology NAS on which I run Jellyfin via the docker image. Recently my jellyfin media player client broke when it updated but my server hadn't updated yet, so I did a manual update on the server, and now it's completely busted. It managed to scan some of my movies and all of my home movies, but tv shows and music are completely gone now and I can find no obvious hints to what is going wrong in the server log. Until the client and server updated to 10.9.1 everything worked like a charm, now it's completely unusable, any ideas what might be wrong here?
    Go to solution
    TheDreadPirate
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    #2
    2024-05-17, 05:10 PM (This post was last modified: 2024-05-17, 05:10 PM by TheDreadPirate.)
    Do you have logs from during or immediately after the upgrade process? Can you share them with us via pastebin?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Sheepyhead
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    #3
    2024-05-17, 05:38 PM (This post was last modified: 2024-05-17, 05:42 PM by Sheepyhead.)
    (2024-05-17, 05:10 PM)TheDreadPirate Wrote: Do you have logs from during or immediately after the upgrade process?  Can you share them with us via pastebin?

    Uhm yeah I do but I'm not actually sure how to access the log file directly, the docker app gave me the attached html version of the log

    Hm for some reason I can't seem to attach the file to this post and it's too big to go on pastebin so I made a gist, sorry that it's a nightmare to read https://gist.github.com/Sheepyhead/bb7eb...d2bd0b10f5
    Tim
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    #4
    2024-05-17, 05:43 PM
    @Sheepyhead

    Jellyfin logs in Docker are stored under /config/log/. You can exec into the container with bash to read them. But if you can still access the dashboard and logs, then it is easier to use Dashboard->logs-> (the log(s) you need, I would assume the log created when you started Jellyfin 10.9.x for the first time is the one we need).
    Not your average hoarder.

    Storage: 8x18TB RAIDz2 + 2x16TB Mirror + 512GB NVMe OS drive
    CPU: Ryzen 1700
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    TheDreadPirate
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    #5
    2024-05-17, 05:56 PM
    Try the solution from this github issue.

    https://github.com/jellyfin/jellyfin/iss...2105568202

    The post by one of our devs, gnattu.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Sheepyhead
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    #6
    2024-05-17, 06:05 PM
    (2024-05-17, 05:43 PM)Tim Wrote: @Sheepyhead

    Jellyfin logs in Docker are stored under /config/log/. You can exec into the container with bash to read them. But if you can still access the dashboard and logs, then it is easier to use Dashboard->logs-> (the log(s) you need, I would assume the log created when you started Jellyfin 10.9.x for the first time is the one we need).

    I got it! Thanks!

    Pastebin somehow decided that the log contained 'questionable or offensive content' so you're getting it as a gist again sorry about the trouble https://gist.github.com/Sheepyhead/540df...6ca7e8de99
    Sheepyhead
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    #7
    2024-05-17, 06:15 PM
    (2024-05-17, 05:56 PM)TheDreadPirate Wrote: Try the solution from this github issue.

    https://github.com/jellyfin/jellyfin/iss...2105568202

    The post by one of our devs, gnattu.

    That seems to have done something, it's spending a lot of time running the media rescan now, thanks! I'll get back to you if something else is wrong, also I accidentally marked the post above yours as the solution and I can't figure out how to change it
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