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    Jellyfin Forum Support General Questions Stupid upgrade bug

     
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    Stupid upgrade bug

    upgraded to lastest version today and lost my library I created and now I have to start over.
    David12549
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    #1
    2024-05-21, 12:23 AM
    I upgraded to the latest build of Jellyfin, which I run in a Docker container on CasaOS. I upgraded because the app would not stop bugging me to update every time I opened it. So, I went on CasaOS and upgraded. After the upgrade, I couldn’t connect to the server. I typed in my server IP and tried to re-add it, but I had to go through the entire setup again and start from scratch. All my plugins, themes, and collections were gone.

    Now, I have to reset Jellyserr, Sonarr, and Radarr, and reconnect everything because Jellyfin can’t handle a simple upgrade. I am livid that this bug even exists. I have been on the forums and seen people with the same issue. Someone recommended saving the serverxml file, but why should this even be a thing? Why can’t this app manage to upgrade itself correctly why do I need to back up this programs crap once in a while because a upgrade might break it? this is super dumb. im pissed
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    David12549
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    #2
    2024-05-21, 01:09 AM
    Just tried the method of saving the config and downgrading and adding it back but nope makes me set up the server once again and yes my serverxml was set to true for the wizard process so now I have to start all over again. feeling pretty fucking done with this program unless someone else has anything to offer.
    crobibero
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    #3
    2024-05-21, 03:14 AM
    I have never used CasaOS, but this sounds like Jellyfin’s config directory wasn’t configured properly on either install.
    esjaysee
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    #4
    2024-07-13, 10:52 PM
    Now I have had this issue in Windows I think twice (and it's usually when I try to upgrade without closing jellyfin) But what fixes it for me is just readding the libraries after deleting the stored metadata. Now if you're using docker as mentioned the config might not be configured correctly similar to how Jellyseerr will not save config if you don't change it's mount point.
    sy278
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    #5
    2024-08-08, 02:42 PM
    You should never be upgrading anything without backups. Backup before an upgrade is standard computer practice.
    Joel Garcia
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    #6
    2024-08-13, 04:31 AM
    (2024-05-21, 01:09 AM)David12549 Wrote: Just tried the method of saving the config and downgrading and adding it back but nope makes me set up the server once again and yes my serverxml was set to true for the wizard process so now I have to start all over again. feeling pretty fucking done with this program unless someone else has anything to offer.

    Aw, man, I thought that would work. I guess CasaOS's version of Jellyfin isn't worth it. I'm having the same issue, but I thought it was due to my amateur errors. Two more issues I'm having is Live TV doesn't seem to work anymore on the web, and TrickPlay generation takes for-freaking-ever despite enabling HW encoding. I'm using a Minisforum GK41 with a J4125 processor since I decided to downgrade my server. It works fine with transcoding even 4K movies to 1080p, but it can only one stream if I turn on PGS subtitles, which I like to do because SRT files that I find often have spelling errors. It's been kind of a headache with this OS, but it's been kind of cool, too. lol
    1998yo1
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    #7
    2025-01-19, 10:09 AM
    (2024-08-08, 02:42 PM)sy278 Wrote: You should never be upgrading anything without backups. Backup before an upgrade is standard computer practice.

    What a wonderful way to turn it around to blame them for submitting to spam popups.

    Ignore should mean do not show again, or better yet there should be an option to skip that version. Why the hell is my software giving me spam popups after clicking ignore repeatedly? This is not a user problem, while we're at it throw in an automatic backup during the installer. Would be arbitrary and prevent people like you from somehow blaming the user.
    Efficient_Good_5784
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    #8
    2025-01-19, 07:24 PM (This post was last modified: 2025-01-19, 07:25 PM by Efficient_Good_5784. Edited 1 time in total.)
    (2025-01-19, 10:09 AM)1998yo1 Wrote:
    (2024-08-08, 02:42 PM)sy278 Wrote: You should never be upgrading anything without backups. Backup before an upgrade is standard computer practice.

    What a wonderful way to turn it around to blame them for submitting to spam popups.

    Ignore should mean do not show again, or better yet there should be an option to skip that version. Why the hell is my software giving me spam popups after clicking ignore repeatedly? This is not a user problem, while we're at it throw in an automatic backup during the installer. Would be arbitrary and prevent people like you from somehow blaming the user.
    You can take that up with CasaOS as Jellyfin doesn't have any automatic feature to tell you when to upgrade.
    That's a feature of whatever software you're using to run a Jellyfin Docker container.

    There's already a feature request for backing up Jellyfin settings: https://features.jellyfin.org/posts/299/...n-settings
    It's been put on hold until the new database drops.

    However, backing up your Docker configs is easy. You just need to make sure to mount the /config directory outside of the container when you first set it up. You then just turn off the container and copy the config directory to another location as a backup. You should only do so when the container is off to make sure to not copy the DB when it's in use to avoid corruption on the copy.

    To restore, you just put the copy back into the location where the container will read it again.
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