Trickplay images not working

[jelectric]

When I view a tv show on the roku client, the trickplay images do not appear. I know they were generated by the server because they appear when using other clients. This only seems to happen with mpeg2-ts files because the roku is able to show trickplay images with videos encoded in other formats. I tried changing the tile size to 5x5 as I saw suggested on another thread but this did not help. Is this a limitation of the roku client with the ts container? Thanks for any help.

[bitmap]

I haven't tested changing tile size, however, I know that this isn't officially supported in the Roku client as of yet.

[1hitsong]

The fun never ends with Roku! ™️

There are times the Roku device will add its own trickplay images. We have no way to prevent this.

To avoid showing two trickplay images overlapped on top of each other, we rely on a yes/no value from Roku that tells us if it's supplying its own trickplay images.

The fun thing is, sometimes Roku tells us YES! it is, but in reality it isn't 

We have no other way to know what Roku is doing, and if it's lying to us, we won't know.

The only other thing you can try is to force trickplay images by turning the force setting on. Essentially, you're telling the device to show the custom trickplay image no matter what. Just know, if Roku does provide its own at any point, they will overlap!

[bitmap]

The fun never ends with Roku! ™️

There are times the Roku device will add its own trickplay images. We have no way to prevent this.

To avoid showing two trickplay images overlapped on top of each other, we rely on a yes/no value from Roku that tells us if it's supplying its own trickplay images.

The fun thing is, sometimes Roku tells us YES! it is, but in reality it isn't 

We have no other way to know what Roku is doing, and if it's lying to us, we won't know.

The only other thing you can try is to force trickplay images by turning the force setting on. Essentially, you're telling the device to show the custom trickplay image no matter what. Just know, if Roku does provide its own at any point, they will overlap!

Developing for Roku sounds like a BLAST!

[jelectric]

The fun never ends with Roku! ™️

There are times the Roku device will add its own trickplay images. We have no way to prevent this.

To avoid showing two trickplay images overlapped on top of each other, we rely on a yes/no value from Roku that tells us if it's supplying its own trickplay images.

The fun thing is, sometimes Roku tells us YES! it is, but in reality it isn't 

We have no other way to know what Roku is doing, and if it's lying to us, we won't know.

The only other thing you can try is to force trickplay images by turning the force setting on. Essentially, you're telling the device to show the custom trickplay image no matter what. Just know, if Roku does provide its own at any point, they will overlap!

I have tried that setting before be unfortunately it still did not work. One thing that did get the trickplay images to appear was if I turned on forced transcoding. That is not a good solution for me though since I have a low performance server and I much rather be able to direct play.