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    Jellyfin Forum Support Troubleshooting SyncPlay Issue on Jellyfin 10.9.1: Playback Stopping

     
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    SyncPlay Issue on Jellyfin 10.9.1: Playback Stopping

    SyncPlay Issue on Jellyfin 10.9.1: Playback Stopping
    gurggy
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    #1
    2024-05-16, 07:04 PM (This post was last modified: 2024-05-16, 07:32 PM by gurggy. Edited 1 time in total.)
    Installation Details:
    - Jellyfin Version: 10.9.1
    - Installation Method and Platform: Docker on Linux
    - Client(s) Used: Jellyfin Web 10.9.1 on Chrome browser, Jellyfin Media Player, Safari (Latest versions)

    Issue Description:
    Since updating to Jellyfin 10.9.1, I've been experiencing issues with the SyncPlay functionality. During group playback, the synchronization fails, and the playback stops, kicking users out of the session.

    Expected Behavior:
    I expect the synchronized playback to continue without interruptions, maintaining synchronization among all users.

    Actual Behavior:
    The playback works normally, and after 0.28 seconds stops suddently and forces users out of the session. This disrupts the viewing experience significantly.

    Logs:
    I've enabled debug logging and collected detailed logs from a session where the issue occurred. Find the logs here: https://pastebin.com/LQxzjZDn

    Edit: I found that a new log looks different, not sure if it's useful at all (This is from restarting the app to launching a video with SyncPlay): https://pastebin.com/PvBnVdLp

    What I've tried so far:
    I am running Jellyfin on Unraid 6.12.10. I used to have the linux repository, but ever since updating this issue popped. Then, after flushing the cache and changing a few settings and poking here and there without any success, I decided to try another repository. I installed bbergle's one, which uses the official Jellyfin container, and runs Debian instead of Ubuntu (Which is supposed to work better than the Linux repository one).

    Re-did all the configuration from zero, with the new container. After scanning all the movies and shows, I tried again. Playback works normally. When I create a group with Syncplay, the problem arises once again.

    Nothing on my end changed, except the Jellyfin version. I don’t know what else to do. Hopefuly you can help me, I'd greatly appreciate it.
    Tracenji
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    #2
    2024-05-16, 07:23 PM
    happening to me too, i have confirmed that it happens for me on Jellyfin Media Player 1.10.0 (debian bookworm and flatpak) as well as in my browser (Firefox)
    downgrading to Jellyfin Media Player 1.9.1 (flatpak) solves the issue for me, maybe older bundled Jellyfin Web version?
    gurggy
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    #3
    2024-05-16, 07:37 PM
    (2024-05-16, 07:23 PM)Tracenji Wrote: happening to me too, i have confirmed that it happens for me on Jellyfin Media Player 1.10.0 (debian bookworm and flatpak) as well as in my browser (Firefox)
    downgrading to Jellyfin Media Player 1.9.1 (flatpak) solves the issue for me, maybe older bundled Jellyfin Web version?

    Yep... Not crashing anymore. I'll use the previous version meanwhile, until it can be fixed. Thank you!
    Tracenji
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    #4
    2024-05-16, 10:09 PM
    found this issue on github, looks like they have figured out the problem and it will be fixed in the next release
    https://github.com/jellyfin/jellyfin-web/issues/5485
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