Tiff/tiff format Images Unable to Display

[akmalasraf]

Dear All,

I uploaded my photos (.tiff/tif format) in my installed Jellyfin (I tried versions 10.9.11 and 10.10.6), but the photos cannot be displayed (as shown in the attachment) in either Jellyfin version. How can I solve this problem?

   

Thanks!

[darkaegis]

Having the same issue here! I scan into tiff files, so almost the entirety of my family photo albums are tiff - I'm unable to see them entirely in the Jellyfin interface when I import - it isn't able to read them in any way.

Seems as if the server just can't handle the files - they're coming up as "unsupported" in the debug log. Hopefully there's a fix for the future, because one of the main reasons I use my server is to share family photos with family and friends!

From what I understand, it could be kind of a combo - most modern browsers have no way to display TIFF files, so it can't display the image straight up, but Jellyfin, via "Skia" also has no way to *convert* the tiff files to jpeg, so it both can't create the thumbnails, and it can't display the image properly in-browser.

Here's one entry in the log:
"[2025-05-02 11:35:22.889 -05:00] [DBG] [59] Jellyfin.Drawing.Skia.SkiaEncoder: Unable to encode image due to unsupported format: "O:\MyScans\35mm\2004Feb\2004Feb_009.tif""

I can post more if needed, but I assume the problem is simple to track down. Maybe not so simple to fix if it's a problem with the conversion/image handling backend that Jellyfin uses.