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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting Tone Mapping

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    Tone Mapping

    AMD IGPU Tone Mapping does not work: Ryzen 7 5700G
    Ejz9
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    #1
    2024-01-01, 02:16 AM
    Jellyfin Version: 10.8.13 Docker Container from the official repository

    I have a Ryzen 7 5700G and am trying to use the integrated graphics. The base OS is Ubuntu 22.04. I have correctly passed the Render128 device and transcoding from what I am aware of works. I recently just spent time following: https://jellyfin.org/docs/general/admini...ration/amd following the guide regarding Linux virtualization.

    I believe VPP tone mapping is not an option because I do not have an Intel processor. Otherwise, it does not work, and the HDR10 contents it is just washed colors. I don't plan to watch anything in the browser so this is okay but I don't see why my processor wouldn't work for HDR encryption and decryption as it states it does according to the check video codecs command in that guide.

    So what is the issue? Well if I, "enable tone mapping" in the playback settings, it does not work. I am no longer able to view my content, at least from a device that cannot direct play the video. It just gives a content not supported error.

    In my logs, it just says slow HTTP response but maybe I am looking in the wrong place. Playing from the browser also plays badly which is probably the reason for this slow HTTP response error. I have 1G up and down so it's strange this would be an issue. Maybe my 5700G just is not capable of 4k transcodes though. I thought it was, and was understanding that it does every codec except AV1.

    Any help? Thanks a ton if so... Getting this to work has been frustrating and confusing.
    TheDreadPirate
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    #2
    2024-01-01, 03:15 AM
    Can you share your server logs with us?  And ffmpeg logs?  Upload the logs to pastebin and link back here.  Also, screenshot Dashboard > Playback and post those there.

    (2024-01-01, 02:16 AM)Ejz9 Wrote: In my logs, it just says slow HTTP response
    Any help? Thanks a ton if so... Getting this to work has been frustrating and confusing.

    This log message is useless and not indicative of a problem.  In Dashboard > Logs there is a check box to turn off that message and we encourage you to do so.

    What is the output of 

    Code:
    docker exec -it jellyfin /usr/lib/jellyfin-ffmpeg/ffmpeg -v debug -init_hw_device opencl
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ejz9
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    #3
    2024-01-02, 04:35 AM
    Can you share your server logs with us? 
    https://pastebin.com/rHsRDLwu

    And ffmpeg logs?
    https://pastebin.com/16cfVaNy

    Also, screenshot Dashboard > Playback and post those there.
    https://imgur.com/a/4ExqsM5 (Tonemapping is disabled in the screenshot since it isn't working)

    This log message is useless and not indicative of a problem.  In Dashboard > Logs, there is a check box to turn off that message; we encourage you to do so.
    I have done so but these messages are still in the log from before it was disabled just FYI. 

    What is the output of:
    Code:
    docker exec -it jellyfin /usr/lib/jellyfin-ffmpeg/ffmpeg -v debug -init_hw_device opencl
    https://pastebin.com/nEpwgQ0h

    Also the above after a restart of the server when I was first messing around with it was red but restarting the container nothing is different so I presume this is not an issue. I can attempt restart and see if it is the response again though if you'd like. To fix all I did was run the big command from the docs that I linked.
    TheDreadPirate
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    #4
    2024-01-02, 05:44 AM
    Uncheck VPP tone mapping and check the standard tone mapping box a bit below that.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ejz9
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    #5
    2024-01-02, 05:53 AM
    (2024-01-02, 05:44 AM)TheDreadPirate Wrote: Uncheck VPP tone mapping and check the standard tone mapping box a bit below that.

    Still getting the client isn't compatible with the media message.
    TheDreadPirate
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    Posts: 15,374
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    Reputation: 460
    Country:United States
    #6
    2024-01-02, 11:13 AM
    Can you share your docker compose file with us?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ejz9
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    Posts: 7
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    #7
    2024-01-04, 08:02 AM
    Hey, sorry for my delay. https://pastebin.com/rQmSL4iV
    TheDreadPirate
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    #8
    2024-01-04, 08:24 AM
    What user is your container run as? Usually UID + GID is specified. The user that this container run needs to be a member of the video and render groups. Remove card0 from your devices, it isn't necessary.

    What is the output of
    Code:
    docker exec -it jellyfin /usr/lib/jellyfin-ffmpeg/ffmpeg -v debug -init_hw_device vulkan
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Ejz9
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    Posts: 7
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    Joined: 2024 Jan
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    #9
    2024-01-08, 03:42 AM
    If I am not wrong, the container is running as me. AKA UID GID 1000. Would I not be a part of the video render group? Otherwise, how do I become a part of it? Also, is Card0 not necessary because it's not a physical GPU?

    Output of command: https://pastebin.com/zQyRf3yx
    TheDreadPirate
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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #10
    2024-01-08, 03:54 AM
    You don't need card0 because it isn't used by Jellyfin.

    Step 4 in this section.

    https://jellyfin.org/docs/general/admini...linux-host
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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