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    Jellyfin Forum Support Troubleshooting [S0lVED] Orphan files after uninstall

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    [S0lVED] Orphan files after uninstall

    Linux Mint, cannot purge all jellyfin related files
    TheDreadPirate
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    #11
    2024-08-27, 09:15 PM
    Quote:tcp LISTEN 0 512 *:8096 *:* usersSlightly-frowning-face("EmbyServer",pid=11818,fd=209))

    You do still have Emby running.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    DaveG
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    #12
    2024-08-27, 10:04 PM
    So I wonder how that can be since I installed it via the Linux programs and then uninstalled it that same way.
    Maybe that's also why JF isn't finding my library. Nothing is showing uo once pointed to the drive with the music.
    DaveG
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    #13
    2024-08-27, 10:22 PM
    I'm about ready to give up and just use a portable drive with my media on it plugged into my AV system. For whatever reason, now I cannot log in. Jellyfin did not create an entry in the start menu, so I tried the IP address. Nope. Then I ran the whole process over again, reinstalling. Now I cannot log in, and Quickconnect on my Roku gives a code and also Jellyfin gives a code, with no place on either to input one. I used to use a Synology NAS and it was easy, but I gave it away. This has worked except for the service, now it won't see the same drive its used for a year. Things just shouldn't be this tough.
    TheDreadPirate
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    #14
    2024-08-27, 10:25 PM (This post was last modified: 2024-08-27, 10:25 PM by TheDreadPirate. Edited 1 time in total.)
    You're omitting or are providing conflicting information, repeatedly uninstalling and reinstalling Jellyfin/Emby while we are trying to troubleshoot, and jumping ahead in the process when we aren't ready.

    Fully uninstall Jellyfin and Emby.

    For Emby it sounds like you installed the flatpak

    Code:
    sudo flatpak list

    Copy the flatpak name for Emby.

    Code:
    sudo flatpak <insert Emby Package Name>

    Purge Jellyfin

    Code:
    sudo apt purge jellyfin*
    sudo rm -rf /etc/jellyfin /var/lib/jellyfin

    Reboot

    Install Jellyfin

    Code:
    curl https://repo.jellyfin.org/install-debuntu.sh | sudo bash
    sudo chown -R jellyfin: /etc/jellyfin /var/lib/jellyfin /var/log/jellyfin /var/cache/jellyfin /usr/share/jellyfin
    sudo systemctl restart jellyfin

    Clear your browser cache.  Now try to access Jellyfin by typing in "http://<insert IP address for server>:8096" in a browser.

    Jellyfin on Linux does not create any entries in the desktop "start" menu.  It is a service that quietly runs in the background and is managed on the command line and accessed via browser.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    DaveG
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    #15
    2024-08-27, 11:44 PM
    As it is now, Emby is not installed, as per sudo flatpak list. Also Jellyfin is purged. I'll go through the reinstall again and see if it can link my media files. Thanks for your patience.
    DaveG
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    #16
    2024-08-28, 04:13 PM
    By way of update, I stepped away from this and gave it another go this morning. Ran the purge commands again, and by all evidense both Emby and Jellyfin were gone. Cleared the browser. Rebooted. Ran your install commands and hit a hard stop when it asked for a password and would not take any nor allow me to reset it. I checked that the installation completed line in systemxml was false, and it was. I cleared the word "false" reentered and saved and then it greeted me as a new setup. Went through that process again and it still will no see the internal drive that I have been using for the last year, making me think that the drive permissions are correct.
    So, in a nutshell, Jellyfin is installed but will not load the library now.
    I delayed providing this update until I had tried to help myself with what help was given to others in the forum but I'm again stuck and defeated.
    DaveG
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    #17
    2024-08-28, 04:32 PM
    Further update. Set the drive permissions back, then gave myself full and unrestricted access again, then initiated another library scan and it appears its populating this time.
    Sorry if I made this difficult, but I did have this working for a year, without asking for any handholding, and knew I'd eventually find the answer, but what was odd was both the having to retype "false" in the system.xml and changing the drive folder permission again.
    Thanks
    TheDreadPirate
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    #18
    2024-08-28, 05:03 PM
    Jellyfin caches a lot of data in your browser. You were likely looking at what was cached in your browser from your previous install.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    DaveG
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    #19
    2024-08-29, 12:39 AM
    So far all seems well. Thanks for your patient help.
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