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    Jellyfin Forum Support Troubleshooting Error processing request URL GET /Items//playbacki

     
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    Error processing request URL GET /Items//playbacki

    Error that keep appearing in log
    PyL96
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2023 Dec
    Reputation: 0
    Country:France
    #1
    2023-12-08, 01:30 PM
    Hello,

    My Jellyfin.log keep getting spammed with the same error and I wonder why. I think it can be the cause of some of the issue encountered by my users.

    My setup is:
    Jellyfin 10.8.13
    Installed via debian apt repo
    Debian 12 x64 running in a Proxmox LXC

    The logs that keep getting spammed, 1762 times in 2 hours (The item ID are not the same every time):

    Code:
    [2023-12-08 11:35:57.362 +01:00] [Error] Error processing request. URL "GET" "/Items/fc388522361213e2adcb1cc0f568ab70/playbackinfo".
    System.ArgumentNullException: Value cannot be null. (Parameter 'item')
      at Emby.Server.Implementations.Library.MediaSourceManager.GetStaticMediaSources(BaseItem item, Boolean enablePathSubstitution, User user)
      at Emby.Server.Implementations.Library.MediaSourceManager.GetPlaybackMediaSources(BaseItem item, User user, Boolean allowMediaProbe, Boolean enablePathSubstitution, CancellationToken cancellationToken)
      at Jellyfin.Api.Helpers.MediaInfoHelper.GetPlaybackInfo(Guid id, Nullable`1 userId, String mediaSourceId, String liveStreamId)
      at Jellyfin.Api.Controllers.MediaInfoController.GetPlaybackInfo(Guid itemId, Guid userId)
      at lambda_method404(Closure , Object )
      at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.AwaitableObjectResultExecutor.Execute(IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.InvokeInnerFilterAsync()
    --- End of stack trace from previous location ---
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.InvokeFilterPipelineAsync()
    --- End of stack trace from previous location ---
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
      at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
      at Microsoft.AspNetCore.Routing.EndpointMiddleware.<Invoke>g__AwaitRequestTask|6_0(Endpoint endpoint, Task requestTask, ILogger logger)
      at Prometheus.HttpMetrics.HttpRequestDurationMiddleware.Invoke(HttpContext context)
      at Prometheus.HttpMetrics.HttpRequestCountMiddleware.Invoke(HttpContext context)
      at Prometheus.HttpMetrics.HttpInProgressMiddleware.Invoke(HttpContext context)
      at Jellyfin.Server.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
      at Jellyfin.Server.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
      at Jellyfin.Server.Middleware.IpBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
      at Jellyfin.Server.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
      at Microsoft.AspNetCore.Authorization.Policy.AuthorizationMiddlewareResultHandler.HandleAsync(RequestDelegate next, HttpContext context, AuthorizationPolicy policy, PolicyAuthorizationResult authorizeResult)
      at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
      at Jellyfin.Server.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
      at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
      at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
      at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
      at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
      at Jellyfin.Server.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
      at Jellyfin.Server.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
      at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
      at Jellyfin.Server.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
      at Jellyfin.Server.Middleware.ExceptionMiddleware.Invoke(HttpContext context)

    Jellyfin is behind Nginx on the same VLAN:

    Code:
    server {
        listen              443 ssl http2;
        listen              [::]:443 ssl http2;
        server_name        jelly.redacted.com;
       
        set $jelly 10.10.10.10;

        # SSL
        ssl_certificate    /etc/letsencrypt/live/jelly.redacted.com/fullchain.pem;
        ssl_certificate_key /etc/letsencrypt/live/jelly.redacted.com/privkey.pem;

        # logging
        access_log          /var/log/nginx/access.log combined buffer=512k flush=1m;
        error_log          /var/log/nginx/error.log warn;
       
        # reverse proxy
        location / {
            proxy_pass            https://$jelly;
            proxy_set_header Host $host;
            proxy_ssl_verify off;

        }
       
        # location block for /web - This is purely for aesthetics so /web/#!/ works instead of having to go to /web/index.html/#!/
        location = /web/ {
            # Proxy main Jellyfin traffic
            proxy_pass https://$jelly/web/index.html;
            proxy_set_header Host $host;
            proxy_set_header X-Real-IP $remote_addr;
            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
            proxy_set_header X-Forwarded-Proto $scheme;
            proxy_set_header X-Forwarded-Protocol $scheme;
            proxy_set_header X-Forwarded-Host $http_host;
            proxy_ssl_verify off;
        }
       
        # Proxy Jellyfin Websockets traffic
        location /socket {
            proxy_pass https://$jelly;
            proxy_http_version 1.1;
            proxy_set_header Upgrade $http_upgrade;
            proxy_set_header Connection "upgrade";
            proxy_set_header Host $host;
            proxy_set_header X-Real-IP $remote_addr;
            proxy_set_header X-Forwarded-For $proxy_add_x_forwarded_for;
            proxy_set_header X-Forwarded-Proto $scheme;
            proxy_set_header X-Forwarded-Protocol $scheme;
            proxy_set_header X-Forwarded-Host $http_host;
            proxy_ssl_verify off;
        }
    }

    Do you have any ideas ?
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #2
    2023-12-08, 05:25 PM
    In the Jellyfin Nginx doc there is this setting you don't have.  Maybe this is it?

    Code:
        ## The default `client_max_body_size` is 1M, this might not be enough for some posters, etc.
        client_max_body_size 20M;

    You also don't have this block.  Not sure how important it is.

    Code:
        location = / {
            return 302 http://$host/web/;
            #return 302 https://$host/web/;
        }
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PyL96
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2023 Dec
    Reputation: 0
    Country:France
    #3
    2023-12-08, 07:44 PM
    client_max_body_size is already set at 512M in http context of my nginx.conf.

    I will add the second block and see if that help.
    PyL96
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    Posts: 5
    Threads: 1
    Joined: 2023 Dec
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    Country:France
    #4
    2023-12-08, 08:31 PM
    Doesn't seem to work.
    TheDreadPirate
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    Posts: 15,374
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    Country:United States
    #5
    2023-12-08, 08:40 PM
    Can you share your full log?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PyL96
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2023 Dec
    Reputation: 0
    Country:France
    #6
    2023-12-08, 08:58 PM
    Here you go https://www.transfernow.net/dl/20231208Xjw1MvFS
    I've merged all the jellyfin.log of today.
    TheDreadPirate
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    Community Moderator

    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
    Country:United States
    #7
    2023-12-08, 09:19 PM
    With that 302 block I had you add, swap out which line is commented out. Comment out http and uncomment https.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    PyL96
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    Junior Member

    Posts: 5
    Threads: 1
    Joined: 2023 Dec
    Reputation: 0
    Country:France
    #8
    2023-12-08, 09:32 PM
    No change
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