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    Jellyfin Forum Support Troubleshooting Andriod app doesn't play high bitrate videos

     
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    Andriod app doesn't play high bitrate videos

    film_peeper
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    Joined: 2025 Jun
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    #1
    2025-06-01, 03:33 PM
    Hello, I have problem where certain videos refuse to play on the jellyfin andriod app. It throw a playback error "Playback failed due to fatal player error."

    From what i could ascertain it appears to be caused by high bitrate vidoes. 1080p 2mbps .mkv files play just fine,  however higher quality videos throw the aforementioned error.

    The troubleshooting i've already done:
    - playback for higher quality vidoes work just fine on my laptop and pc
    - i don't see any errors in the jellyfin server logs
    - video quality is set on auto on the andriod app
    - i have changed the video player to vlc and the integrated one, still refuses to play
    - reinstalled the andriod app

    Perhaps this is a bug in the jellyfin andriod app? Would appreciate any help, thanks.
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