Playback failed due to a fatal player error

[leo-petrucci]

I'm running Jellyfin on a RaspberryPi5 with 8GB of ram. It's running in a docker container, it worked perfectly well for a couple of days and all of a sudden it's stopped.

Pastebin of the error: https://pastebin.com/jhaU7kTT

Relevant error:

Code:

jellyfin  | [17:59:16] [ERR] [24] Jellyfin.Api.Middleware.ExceptionMiddleware: Error processing request. URL GET /videos/89e8d23f-2278-adfb-6148-53d74863e317/hls1/main/-1.mp4.
jellyfin  | MediaBrowser.Common.FfmpegException: FFmpeg exited with code 254
jellyfin  |    at MediaBrowser.MediaEncoding.Transcoding.TranscodeManager.StartFfMpeg(StreamState state, String outputPath, String commandLineArguments, Guid userId, TranscodingJobType transcodingJobType, CancellationTokenSource cancellationTokenSource, String workingDirectory)
jellyfin  |    at Jellyfin.Api.Controllers.DynamicHlsController.GetDynamicSegment(StreamingRequestDto streamingRequest, Int32 segmentId)
jellyfin  |    at Jellyfin.Api.Controllers.DynamicHlsController.GetHlsVideoSegment(Guid itemId, String playlistId, Int32 segmentId, String container, Int64 runtimeTicks, Int64 actualSegmentLengthTicks, Nullable`1 static, String params, String tag, String deviceProfileId, String playSessionId, String segmentContainer, Nullable`1 segmentLength, Nullable`1 minSegments, String mediaSourceId, String deviceId, String audioCodec, Nullable`1 enableAutoStreamCopy, Nullable`1 allowVideoStreamCopy, Nullable`1 allowAudioStreamCopy, Nullable`1 breakOnNonKeyFrames, Nullable`1 audioSampleRate, Nullable`1 maxAudioBitDepth, Nullable`1 audioBitRate, Nullable`1 audioChannels, Nullable`1 maxAudioChannels, String profile, String level, Nullable`1 framerate, Nullable`1 maxFramerate, Nullable`1 copyTimestamps, Nullable`1 startTimeTicks, Nullable`1 width, Nullable`1 height, Nullable`1 maxWidth, Nullable`1 maxHeight, Nullable`1 videoBitRate, Nullable`1 subtitleStreamIndex, Nullable`1 subtitleMethod, Nullable`1 maxRefFrames, Nullable`1 maxVideoBitDepth, Nullable`1 requireAvc, Nullable`1 deInterlace, Nullable`1 requireNonAnamorphic, Nullable`1 transcodingMaxAudioChannels, Nullable`1 cpuCoreLimit, String liveStreamId, Nullable`1 enableMpegtsM2TsMode, String videoCodec, String subtitleCodec, String transcodeReasons, Nullable`1 audioStreamIndex, Nullable`1 videoStreamIndex, Nullable`1 context, Dictionary`2 streamOptions, Boolean enableAudioVbrEncoding, Boolean alwaysBurnInSubtitleWhenTranscoding)
jellyfin  |    at lambda_method1172(Closure, Object)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ActionMethodExecutor.TaskOfActionResultExecutor.Execute(ActionContext actionContext, IActionResultTypeMapper mapper, ObjectMethodExecutor executor, Object controller, Object[] arguments)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeActionMethodAsync>g__Awaited|12_0(ControllerActionInvoker invoker, ValueTask`1 actionResultValueTask)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeNextActionFilterAsync>g__Awaited|10_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Rethrow(ActionExecutedContextSealed context)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ControllerActionInvoker.<InvokeInnerFilterAsync>g__Awaited|13_0(ControllerActionInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeNextResourceFilter>g__Awaited|25_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Rethrow(ResourceExecutedContextSealed context)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.Next(State& next, Scope& scope, Object& state, Boolean& isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeFilterPipelineAsync>g__Awaited|20_0(ResourceInvoker invoker, Task lastTask, State next, Scope scope, Object state, Boolean isCompleted)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
jellyfin  |    at Microsoft.AspNetCore.Mvc.Infrastructure.ResourceInvoker.<InvokeAsync>g__Awaited|17_0(ResourceInvoker invoker, Task task, IDisposable scope)
jellyfin  |    at Jellyfin.Api.Middleware.ServerStartupMessageMiddleware.Invoke(HttpContext httpContext, IServerApplicationHost serverApplicationHost, ILocalizationManager localizationManager)
jellyfin  |    at Jellyfin.Api.Middleware.WebSocketHandlerMiddleware.Invoke(HttpContext httpContext, IWebSocketManager webSocketManager)
jellyfin  |    at Jellyfin.Api.Middleware.IPBasedAccessValidationMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager)
jellyfin  |    at Jellyfin.Api.Middleware.LanFilteringMiddleware.Invoke(HttpContext httpContext, INetworkManager networkManager, IServerConfigurationManager serverConfigurationManager)
jellyfin  |    at Microsoft.AspNetCore.Authorization.AuthorizationMiddleware.Invoke(HttpContext context)
jellyfin  |    at Jellyfin.Api.Middleware.QueryStringDecodingMiddleware.Invoke(HttpContext httpContext)
jellyfin  |    at Swashbuckle.AspNetCore.ReDoc.ReDocMiddleware.Invoke(HttpContext httpContext)
jellyfin  |    at Swashbuckle.AspNetCore.SwaggerUI.SwaggerUIMiddleware.Invoke(HttpContext httpContext)
jellyfin  |    at Swashbuckle.AspNetCore.Swagger.SwaggerMiddleware.Invoke(HttpContext httpContext, ISwaggerProvider swaggerProvider)
jellyfin  |    at Microsoft.AspNetCore.Authentication.AuthenticationMiddleware.Invoke(HttpContext context)
jellyfin  |    at Jellyfin.Api.Middleware.RobotsRedirectionMiddleware.Invoke(HttpContext httpContext)
jellyfin  |    at Jellyfin.Api.Middleware.LegacyEmbyRouteRewriteMiddleware.Invoke(HttpContext httpContext)
jellyfin  |    at Microsoft.AspNetCore.ResponseCompression.ResponseCompressionMiddleware.InvokeCore(HttpContext context)
jellyfin  |    at Jellyfin.Api.Middleware.ResponseTimeMiddleware.Invoke(HttpContext context, IServerConfigurationManager serverConfigurationManager)
jellyfin  |    at Jellyfin.Api.Middleware.ExceptionMiddleware.Invoke(HttpContext context)

Any clues? I tried tearing down and rebuilding the docker container but nada...

[leo-petrucci]

Ended up resetting Jellyfin entirely and that fixed it... Still curious about the cause in case it happens again though!

[TheDreadPirate]

I'd have to see the ffmpeg log but, IIRC, exit 254 is a file permission issue?

[leo-petrucci]

Looks like the issue was caused by a drive formatted with exFat. Not sure how it worked so well for so long and then completely died out of nowhere.

Thank you for the suggestion, helped me figure out what to look for!

[korea0799]

I got same issue when I changed ip address of jellyfin server.

Just re-install jellyfin service,
Commands: https://forum.jellyfin.org/t-completely-...g-jellyfin
Then install again. It's fixed.

By the way,
My video source is mounted shared_folder of Vmware.
based on the log show "System.IO.DirectoryNotFoundException: Could not find a part of the path" but it's exisit.
I guess some occurred was happened before FFmpeg processing.

[TheDreadPirate]

Can you share your full jellyfin log via privatebin.net?